Office Manager

Description

• Plan and execute local office events and culture activities
• Prepare and deliver performance reviews
• Partner with market leadership to coordinate financial management of the office, including ensuring compliance with market operating budgets, coordinating revenue forecasts, pipeline and reporting, and expense management
• Serve as local point of contact for corporate real estate on any issues or changes to the physical office space
• Responsible for working with the Director of Brokerage and Regional Operations Director to achieve short-and-long-term objectives set for the market through ongoing and ad hoc tasks
• Work in conjunction with HR on performance issues
• Ensure market agents, employees, and the office are in compliance with local and state licensing requirements
• Collaborate with corporate accounting teams to assist brokers in resolving questions related to commission payments or accounting questions
• Creatively solve problems to ensure the market’s offices operate in an efficient and effective manner
• Develop, communicate and enforce guidelines on updating CRM system within Market
• Review pipeline report for accuracy and follow-up with fee earners, as needed to update
• Ensure fee earners and employees are properly offboarded per IT and Operations protocol
• Advocate, support and increase adoption of firm-wide initiatives
• Communicate, support and enforce company policies, procedures and initiatives throughout the market
• Route all broker and office expenses for appropriate approvals, including compliance and appropriate level of management per company policies
• Communicate finalization of pipeline to Leadership and answer questions as necessary
• Serve as local point of contact for any IT issues, including coordinating service appointments with third party vendors and escalating ongoing issues to IT leadership
• Manage purchasing and maintenance of office supplies and office equipment (i.e. furniture, IT equipment, snack services, plants, etc.) by ordering through Workday, procurement, or outside vendor
• Provide leadership, recruiting, onboarding, training, and performance management in conjunction with market leadership to a team of approximately 15 administrative staff located both in the Sacramento office and remotely

Requirements

• History of excellent internal and external customer service
• 3-5+ years of experience in commercial real estate, or any similar combination of education and experience
• Experience creating and editing marketing materials
• Ability to train & onboard new staff on technical tools, including Salesforce, Adobe Creative Suite
• Detail oriented, hard-worker, self-starter, well organized, able to set priorities and handle multiple projects at any given time, and comfortable working in a fast-paced environment independently
• Proficiency with Microsoft Office Suite; Excel, Word, PowerPoint, Outlook and Teams
• Excellent oral and written communication skills, including content creation and creating and editing marketing materials
• Bachelors degree or equivalent experience
• Demonstrated strong interpersonal skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance