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Mobile Communication and Device Administrator
Epiroc
Manage mobile communication systems and devices, ensuring security, cost-effectiveness, and policy compliance across U.S. operations.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Garland, TX
Hybrid
Company Size
16,000 Employees
Service Specialisms
Parts & Supplies
Professional Service
Support Solutions
Training
Digital Transformation
Network & Connectivity
Fleet Automation
Machine Control Solutions
Sector Specialisms
Mining
Infrastructure
Construction
Quarrying
Surface Mining
Underground Mining
Exploration Drilling
Oil and Gas
Role
What you would be doing
supplier management
monitor usage
mobile security
device lifecycle
asset management
ai integration
- Supplier management responsibilities, ensuring cost-effective procurement, high-quality vendor performance, and strategic alignment with mobile technology needs.
- Monitor mobile usage and generate reports to identify cost-saving opportunities and ensure policy compliance.
- Collaborate with EIT and security teams to implement mobile security protocols and respond to incidents.
- Administer and facilitate mobile device management (MDM) platforms to enforce security policies and manage inventory.
- Coordinate with mobile carriers and vendors to manage service plans, billing, and escalations.
- Develop and maintain documentation for mobile device policies, procedures, and user guides.
- Manage the lifecycle of mobile devices including procurement, activation, configuration, and decommissioning.
- Maintain accurate records of mobile assets and user assignments.
- Ensure compliance with data security and privacy standards related to mobile communications.
- Integrate Artificial Intelligence (AI) to enhance mobile communication programs by improving efficiency, personalization, and decision-making.
- Stay current with mobile technology trends and recommend improvements to enhance productivity and efficiency.
- Foster strong supplier relationships and oversee contract compliance to support seamless device and communication operations.
- Support end-users with mobile device issues, including troubleshooting hardware, software, and connectivity problems.
What you bring
project management
mobile os
mdm platforms
device administration
emm solutions
telecom expense
- Project management experience in mobile technology deployments.
- Proficiency with mobile operating systems (iOS, Android) and MDM platforms (e.g., Intune, MobileIron, AirWatch).
- Ability to manage multiple priorities and work independently.
- Strong analytical and problem-solving skills.
- 3+ years of experience in mobile device administration.
- This role requires not only technical expertise but also strong interpersonal qualities to support users and drive innovation.
- Excellent communication and interpersonal skills.
- Experience with enterprise mobility management (EMM) solutions.
- Familiarity with telecom expense management tools.
- Minimum Years of Experience Necessary:
- Knowledge of mobile security best practices and compliance standards.
- Empathy – Understands user needs and delivers responsive, personalized support.
- Associate’s or Bachelor’s degree in Business Administration, Communication or related field.
- This role requires a blend of strategic insight, technical fluency, and strong interpersonal skills to drive innovation and enhance business communication.
- Tuition reimbursement program
- Wellness program
- Health care eligibility - including medical, dental, vision, prescription and telemedicine
- Benefits eligibility begins the 1st of the month after start date
- Direct deposit
- Paid Sick Time
- Paid Vacation
- 401(k) plan
- Employee discounts
- Short and long-term disability insurance
- Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
- Employee Assistance Program
- Life and AD&D insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- compliance with data security and privacy standards related to mobile communications.
- epiroc conducts background checks on all job candidates as a condition of employment.
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Company
Overview
Since 1873
Year Founded
The company was established in 1873 and has since grown into a global leader in the mining and construction industries.
150+ Countries
Global Reach
Epiroc operates in over 150 countries, providing innovative solutions to the mining, construction, and energy sectors.
- Epiroc offers cutting-edge solutions for drilling, excavation, and materials handling, focusing on automation and digitalization.
- The company develops advanced mining solutions, including drills, loaders, and haulers for deep underground projects.
- Epiroc is a leader in automation, offering remote operation and predictive maintenance solutions to enhance productivity.
- Committed to sustainability, the company integrates advanced technology with eco-friendly practices in resource extraction and infrastructure development.
- We are committed to collaboration and teamwork.
- We act with integrity and respect for all individuals.
- We prioritize safety, innovation, and excellence in everything we do.
- We foster an entrepreneurial spirit and accountability in all our actions.
- We work towards continuous improvement and embrace change.
2050 Target
Net Zero Emissions Commitment
The company aims to achieve net zero emissions by the year 2050, demonstrating a long-term commitment to combating climate change.
- Sustainability is integrated into all aspects of the business, including product design, manufacturing, and operations.
- The company focuses on reducing the environmental impact of its products, services, and processes.
- Products are designed to improve productivity and reduce environmental footprint in the mining and construction industries.
- Energy efficiency, renewable energy, and reducing waste are key priorities for operations.
- Environmental performance is tracked and reported to ensure progress toward sustainability goals.
30% Female by 2025
Gender Balance Target
Aim for 30% of employees to be female by 2025.
20% Leadership by 2025
Women in Leadership
Target for women in leadership positions by 2025.
- Committed to fostering an inclusive work environment where all employees feel valued and respected.
- Gender pay equality is a key focus, with continuous efforts to address pay gaps.
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