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EAM Specialist
Naes Corporation
Maintain and support IBM Maximo EAM, provide training, troubleshooting, and configuration.
7d ago
$74,200 - $85,300
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Issaquah, WA
Onsite
Company Size
1,500 Employees
Service Specialisms
Operations & Maintenance
Plant Performance Optimization
Engineering Services
Asset Management
Environmental Services
Turnkey Solutions
Energy Management
Renewable Energy
Sector Specialisms
Industrial
Conventional Energy
Renewable Energy
Energy
Solar
Wind
Fossil Fuels
Grid Operations
Role
What you would be doing
maximo training
ticket management
user administration
security management
data integration
workflow configuration
- Work with the EAM team to conduct training and troubleshooting duties. Coordinate with sites to determine current and future needs and work with other team members to resolve all site requests
- Coordinate with team members to ensure tickets are being directed to appropriate personnel for resolution and to ensure tickets are being processed in a timely manner
- Maintain security standards using password management and two factor authentication tools
- Develop and conduct training sessions (traditional classroom, face-to-face and hands-on demonstrations) that provide plant personnel with a thorough understanding of all aspects of Maximo
- Conduct weekly meetings with multiple locations that utilize Maximo on-premise and in the cloud hosted environments to communicate best practices, give on-the-spot training and review issues and resolutions times
- Troubleshoot Maximo software for both on-site and cloud deployed environments through direct URL access and through remote access. Must be able to navigate VPN and RDPs in multiple environments.
- Recommend new procedures to improve Maximo usability at the plant level and overall workflow efficiency at the team level
- Assist in support and training roles including writing quarterly articles for publication, developing, and conducting webinars, and sharing knowledge with other team members on Maximo usage and techniques
- Manage user support requests through Maximo for Service Providers
- Administer Maximo network through set up and deletion of users, maintenance of user security, and table administration
- Enter all support tickets and hours through Maximo for Service Providers using locations, assets, people, and service requests
- Assist in establishing priorities, resolve technical problems, and maintain standardized documentation for supported sites
- Load plant-specific assets, locations, inventory items, historical purchasing, work orders, and inventory transactional data into Maximo using Maximo Integration Framework (MIF). Implement purchasing and inventory control methods through configurations, workflow development and implementation, and security rules
What you bring
python
sql
maximo
birt
bachelor’s
troubleshooting
- Able to creatively troubleshoot issues and questions from both site staff and other EAM staff
- Overall understanding of the interrelationships and coordination of purchasing, inventory control, and maintenance functions, and the ability to formulate and communicate thoughts and ideas developed in an engineering context into maintenance procedures (preferred)
- Experience in any programming language (preferred Jython, Python or Java)
- Excellent writing and analytical skills and an ability to communicate information in both formal and informal settings
- Experience creating and modifying reports using SQL language
- Experience in Conditional Expression Manager, System Properties, Domains, Actions, Roles, Escalations, Cron Task Setup, Attached Documents Configuration and Logging
- Able to train groups of users in a classroom and remote Teams environment
- Able to prioritize and triage customer support tickets and communicate status, completion time, and any training to mitigate future tickets to the clients in a professional and friendly manner
- Experience in configuring Maximo using Database Configuration, Application Designer, and Workflow Designer
- Preferred Education: Bachelor’s degree in computer science, engineering or equivalent from an accredited college or university recognized by the United States Department of Education or equivalent.
- Education: High School diploma or equivalent.
- Years of Experience: Minimum 1 year of experience in the development of technical documents and/or training materials.
- Sold technical skills in Microsoft SQL & MS Excel
- Knowledge of reporting tools such as BIRT, Cognos Reports, PowerBi
- Administrative experience in IBM Maximo Application Suite v. 9.1
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- post‑offer physical examination and drug screening required
- post‑employment random drug screening
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Company
Overview
Over 150 Power Plants
Operational Excellence
The company manages global energy production facilities across coal, natural gas, nuclear, wind, and solar power.
- Founded to address the growing need for efficient energy and industrial operations.
- Specializes in managing and optimizing energy production facilities, from conventional to renewable power generation.
- Supports critical infrastructure through performance improvement initiatives, asset management, and turnkey solutions.
- Portfolio spans across coal, natural gas, nuclear, and renewable energy sources like wind and solar power.
- Projects include enhancing plant efficiency and troubleshooting complex technical challenges in energy systems.
- Recognized for innovative approaches in plant operations, driving sustainability and cost reductions while ensuring reliability.
- Provides tailored, client-specific solutions with a deep understanding of the ever-changing energy landscape.
- Safety – Protecting the health and safety of our people is our first priority.
- Integrity – We act with integrity and adhere to the highest ethical standards.
- Quality – We focus on providing exceptional service and continuous improvement.
- Customer Commitment – We are dedicated to understanding and meeting our customers’ needs.
- Collaboration – We work as one team, valuing each other’s contributions.
Net Zero by 2050
Carbon Target
Reduction of emissions to achieve net zero status by the middle of the century.
- Committed to sustainable energy practices and environmental stewardship.
- Aim to minimize environmental impact through innovation and efficiency.
- Supports the transition to cleaner energy sources, reducing carbon emissions.
- Fosters a diverse, equitable, and inclusive workplace where all employees are valued.
- Committed to advancing gender diversity with measurable goals for increasing female representation in leadership positions.
- Strives to provide equal opportunities for all employees and support their professional development.
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