Supervisor

Description

This hands‑on leadership position sits within the senior management team and requires strong operational oversight, excellent communication and a commitment to service excellence. You will manage trades and subcontractors, carry out internal and external inspections, ensure compliance with company procedures and industry regulations, and drive the successful delivery of planning and customer service functions across multiple workstreams.

• Conduct pre‑ and post‑inspections on internal and external tenanted properties
• Inspect works at height, including doors, windows and scaffold‑based snagging
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams
• Oversee planned, cyclical and responsive repairs to ensure timely, high‑quality delivery
• Ensure all works meet industry standards and building regulations
• Log works and generate reports using PDA systems and Excel
• Provide excellent customer care and resolve issues professionally
• Monitor productivity, resource allocation and contract profitability
• Conduct regular site visits to assess progress, quality and compliance
• Compile management reports on operational activities and performance
• Ensure adherence to health and safety protocols and company operating procedures

Requirements

• Hold a full valid UK manual driving licence
• Proven experience supervising operatives within the repairs and maintenance sector
• Trade background with hands‑on knowledge of building maintenance practices
• Experience managing subcontractors and coordinating multi‑trade teams
• Ability to carry out inspections and assess work against quality standards
• Comfortable working at height and inspecting scaffold‑based works
• Strong understanding of planned, cyclical and responsive repair programmes
• Excellent communication and interpersonal skills
• Proficient in PDA systems and Excel for reporting and logging tasks
• Strong customer focus and commitment to service excellence
• Organisational and planning skills to manage resources and meet deadlines
• Entitlement to work in the UK (no visa sponsorship) and willingness to undergo DBS/security checks

Benefits

Mears Group is committed to diversity, inclusion and social mobility, offering support for veterans, disability‑confident employment and volunteering opportunities. All candidates must have the right to work in the UK, a full manual driving licence and be willing to undergo DBS and security checks. The company values customers, innovation, teamwork and responsibility, and provides a supportive environment to help employees thrive.

• £44,850 annual salary plus company van, fuel card and uniform
• 25 days annual leave plus bank holidays and volunteering leave
• Annual Mears Fun Day and staff rewards discounts (up to 10% on groceries, holidays, eye‑test vouchers, etc.)
• Family‑friendly policies and ShareSave scheme
• Paid volunteering opportunities supporting community engagement
• Support for diversity, Disability Confident employer status, Armed Forces Covenant and veteran transition programmes

Training + Development

Interview process

Visa Sponsorship

Security clearance