Report any incidents of guest dissatisfaction or other matters of significance to General Manager so that corrective measures may be taken.
Prompt reporting to hotel management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
Document all parts used and parts needed to be purchased. Approves purchase orders within acceptable guidelines.
Oversee and perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, and plumbing. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.
Maintain all engineering and work areas in orderly and clean condition.
Ensure maintenance problems are promptly reported through proper channels.
Practices and supports departmental safe work habits and comply with sanitary, safety, security and emergency procedures.
Respond to, assign and resolve engineering service requests in a courteous, efficient, safe manner.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Conducts department meetings as scheduled.
Requirements
5+ years
hospitality
hvac
gas recovery
high school
communication
Consistently professional attitude and behavior with effective listening and communication skills.
Five or more years of experience in building maintenance, hotel maintenance or related experience.
Ability to understand and provide friendly guest service.
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and simultaneously handling competing and changing priorities.
Ability to follow an appropriate course of action based on policies and procedures.
High school diploma/GED and training in building maintenance.
Experience in the hospitality industry required.
Ability to satisfy the legal requirements for employment within the jurisdiction.
Ability to understand and comply with proper preventive maintenance and repair policies, procedures and brand standards.
Attention to details, good organizational skills, and efficient time management.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Ability to complete assignments in a timely manner, identify and investigate issues and resolve basic matters.
Ability to properly use engineering tools and supplies.
HVAC and Gas Recovery Certifications a plus.
Benefits
Wellness programs for mental, physical, and financial wellness
Education and professional development
Medical, Dental, Vision health insurance
Paid Time Off
Generous retirement/401k benefits
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Hotel and travel discounts
Competitive Salary
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1999
Year Founded
The company was established in 1999, laying the foundation for its reputable presence in the hospitality industry.
Numerous
Hotel Developments
The company has successfully completed numerous hotel developments from the ground up, particularly in high-demand markets across the U.S.
Specializes in creating unique, full-service hotels in both urban and resort locations across the U.S.
Focuses on high-end and premium hotel brands, with a portfolio including major industry names.
Places a strong emphasis on operational excellence, ensuring each property delivers top-tier guest experiences.
Continuously explores new hotel design trends, with some properties incorporating cutting-edge sustainability features.
Has an impressive history of strategic acquisitions, expanding its portfolio with high-value properties.
Maintains a commitment to providing both luxury and convenience, balancing modern amenities with timeless hospitality.
Culture + Values
We are dedicated to exceptional service, providing unique, authentic experiences for every guest.
We are committed to creating memorable moments through meaningful connections.
We take pride in our people, creating a respectful and supportive work environment.
We embrace innovation and continuous improvement in all aspects of our business.
We are passionate about the communities we serve and believe in giving back.
Environment + Sustainability
2050
Net-Zero Target
Aiming to achieve net-zero carbon emissions by 2050 through comprehensive sustainability initiatives.
Committed to sustainability through energy efficiency, waste reduction, and responsible sourcing.
Implemented water conservation initiatives to reduce consumption.
Adopting renewable energy sources across properties to decrease reliance on non-renewable power.
Utilizing eco-friendly products in daily operations to minimize environmental impact.
Inclusion & Diversity
Dedicated to fostering a diverse and inclusive workplace.
Focus on equitable recruitment practices and promoting diversity at all levels of the company.
Offering employee development programs aimed at advancing underrepresented groups.
Striving for gender parity within leadership roles and throughout the organization.