Sales Coordinator

Description

As a Sales Coordinator, you’ll be the first point of contact for many of our customers, supporting them with product advice, quotes, and order processing – both over the phone and at the trade counter. You’ll work closely with our regional sales management team and external sales force to follow up on leads, convert quotes, and identify new sales opportunities. You’ll also collaborate with the warehouse team to ensure accurate and timely deliveries, maintain internal systems, and assist with stock handling as needed

• Maintaining accurate sales records and using internal systems efficiently
• Supporting the external sales team with admin and lead follow up
• Providing excellent customer service in-branch and over the phone
• Assisting with stock movements, including loading/unloading when required
• Handling sales enquiries and processing orders

Requirements

• Previous experience in sales support, customer service, or trade counter environments
• High attention to detail, good numeracy, and solid IT/system skills
• Strong relationship-building skills and a proactive, helpful attitude

Benefits

We’re passionate about helping our people grow. You’ll have access to a wide range of development opportunities including Apprenticeships and our own Roofing Sales Academy. You can also develop at your own pace using our Online Learning Platform—with on-demand training and resources to support your personal and professional journey.

In return we offer

• Competitive salary with annual pay award and staff recognition schemes
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• The flexibility to be hands-on in a branch and warehouse setting
• Share Incentive Scheme
• Money saving with retail discounts via colleague portal

Training + Development

Interview process

Visa Sponsorship

Security clearance