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Meter Manager 25-100
Charleston Water System
Manages the planning, daily operations and maintenance activities of the Meter Operations functional areas within Customer Service.
19d ago
$72,238 - $111,966
Intermediate (4-7 years)
Full Time
North Charleston, SC
Field
Company Size
600 Employees
Service Specialisms
Water Treatment
Wastewater Treatment
Utility Management
Water Distribution
Sewer Collection
Environmental Services
Project Management
Engineering
Sector Specialisms
Water
Utilities
Government
Role
What you would be doing
maintenance coordination
problem resolution
sop development
budget preparation
asset management
technology evaluation
- Oversees and guides the development, integration and coordination of all maintenance, technology enhancements and asset replacements related to meters and associated piping.
- Investigates, evaluates and recommends appropriate solutions to the operations and maintenance deficiencies in the water distribution system regarding meters and associated valves.
- Develops reviews and revises Standard Operating Instructions.
- May be required to work during emergency conditions.
- Coordinates and directs the operations of Meter Service, Meter Readers, Meter Technology.
- Aid in the annual preparation of budgets as they pertain to the Meter Operations group.
- Monitor Productivity Measurement Program and provide recommendations to improve/increase productivity.
- Responsible for procurement and oversight of outside contractors/vendors performing work or supplying equipment related to projects.
- Assigns and coordinates work with other departments and/or contractors on a regular basis.
- Responsible for the effective integration and coordination of Meter Operations with administrative customer services activities within the department, with other departments and with the customers of the Commissioners of Public Works
- Responsible for the coordination and leading of cross functional teams related to high level or strategic goals, utilizing project management to ensure scope of work and timelines are met. Responsible for planning, design and preparation of plans, specifications and decision matrices for Meter Operations projects.
- Responsible for annual and periodic reports, projection reports, feasibility studies and procedural activities.
- Coordinates special research projects and benchmarking with various outside organizations and agencies.
- Responsible for EMS program for assigned personnel.
- Coordinates the field inspection, testing and updating of our current meter assets and associated data.
- Analyzes and controls expenditures for the section to conform to budgetary requirements.
- Responsible to maintain customer satisfaction related to accuracy and responsiveness service expectations pertaining to meter reading, service requests and escalations.
- Responsible for developing and maintaining short and long-term goals that are supportive of the company strategic plan and goals.
- Review and preparation of critical information for various operational and CBA reports.
- Administer, review and approve bid documents, valve card drawings, permits, work orders, UKG timekeeping, incident/accident reports, evaluations, new hires, contractor invoices, disciplinary letters, etc.
- Develops and oversees training of all assigned personnel including updating of standard specifications, details and new technologies, etc.
- Studies, evaluates, recommends and initiates new meter technologies, methods, programs and materials.
What you bring
iso 14001
bachelor’s degree
css/cris
professional engineer
project management
communication
- Regular attendance is required.
- ISO 14001 standards for department and company.
- Ability to operate and maintain a motor vehicle.
- At least three (3) years of supervisory experience indicating progressive responsibility.
- Experience with budget preparation.
- Rarely positions self to move, traverse in field as necessary to perform work required.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Standard Operating Instruction (SOI) per department requirements.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- South Carolina Driver’s License required.
- Ability to visually observe and comprehend computer/terminal screens, reports, and correspondence.
- Must pass the “A” Water Distribution Operator’s License exam within 24 months of hire.
- Ability to prepare technical reports, business correspondence, and procedure manuals.
- Specific knowledge of CWS Environmental Management System Policy and Procedures.
- Prior work record indicating dependability and conscientiousness.
- Bachelor’s degree in Civil Engineering or closely related field, plus four (4) years in a utility environment or construction field or a combination of education and related experience to total ten (10) years.
- Registration as a Professional Engineer preferred.
- Constantly operates a desktop or laptop computer and other office productivity machinery such as but not limited to a telephone, calculator and copy machine..
- Must possess and demonstrate a strong record of leadership, supervisory, teamwork, organizational, planning, communication and interpersonal skills.
- Must demonstrate personal computer, and related software applications, ie., word processing, spreadsheet, personal computer applications, report preparation and project tracking.
- Must be able to wear Personnel Protective Equipment (PPE) as defined in the Job Safety Analysis (JSA) to perform the required essential functions.
- OSHA and Departmental safety training as required.
- Frequent sedentary work with extended sitting required. Occasionally positions self to exert up to 20 lbs. of force to lift and transport objects. Objects greater than 50 lbs. require a two-person operation.
- Efficient utilizing CSS/CRIS, Neptune Technology N360, Sensus FlexNet, CityWorks and ESRI GIS Software applications. Ability to supervise and manage the personnel, equipment, and materials of a large department.
- Considerable movement and traversing involved at work sites on unpaved streets, uneven ground and cluttered work areas.
- Ability to effectively communicate in writing, verbally and with cell phone, Microsoft Teams, to include comprehension of complex oral and written instruction.
- Job performance must conform to all CWS policies and procedures.
- Skills Based Training.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted as part of the hiring process.
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Company
Overview
Over 500,000 residents
Residents Served
Provides essential water, wastewater, and stormwater services to the local community.
Over 4,000 miles
Infrastructure Network
Operates a vast network of water and sewer lines across the region.
Since 1927
Years of Service
Has been providing water services, evolving from a small utility to a leading provider.
Millions daily
Water Handled
Processes millions of gallons of water each day, ensuring clean water reaches homes and businesses.
- Handles infrastructure maintenance and offers innovative solutions for water treatment and waste management.
- plays a key role in stormwater management, protecting against flooding and environmental risks.
- Undertakes projects like sewer system expansion and modernization of water treatment plants for efficiency.
- supports sustainable growth initiatives in the local government.
- Dedicated to providing high-quality, reliable, and efficient services.
- Committed to fostering a workplace that is safe, diverse, and inclusive.
- Value continuous improvement and innovation.
- Committed to environmental stewardship.
- Encourage teamwork, integrity, and professionalism in all that we do.
- Maintain a customer-first approach, focusing on responsiveness and community engagement.
2050
Net-zero Target
A clear commitment to achieving net-zero emissions by the year 2050, demonstrating strong environmental responsibility.
- Focus on reducing energy use and greenhouse gas emissions.
- Investing in renewable energy solutions and sustainable infrastructure.
- Ongoing improvements in water conservation and waste reduction practices.
- Collaborating with local and regional organizations to improve environmental outcomes.
- Regular monitoring and reporting on environmental performance and compliance.
- Developing strategies to increase diversity in leadership and technical roles.
- Engaging with underrepresented communities to build a more inclusive workforce.
- Ensuring fair and equitable hiring practices across all job functions.
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