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Administrator
Chubb Fire & Security Group
Provides fire and security solutions, including alarms, monitoring, and installation services.
Administrative support for fire/security department handling transactions, docs, and customer service
Ensure all transactions are logged accurately and in a timely manner and highlight any outstanding requirements
To take calls from Engineers, Customers and Colleagues (as appropriate) and to assist in the resolution of any issues or concerns.
To follow supply-chain processes and help ensure equipment is ordered, delivered and logged as appropriate, and highlight any outstanding requirements.
To maintain customer job files, ensuring that all necessary information is accurately recorded (in hard and electronic format as appropriate), to ensure that full customer history and data is readily available.
Ordering of uniforms and personal protective equipment for Engineers, in line with relevant procedures.
Monitor unbilled work orders to meet SLA.
Input engineer timesheet information on a weekly basis in line with set timescales and processes.
Assist with the production of engineer routine maintenance lists, cancelled jobs, logs and report on progress as necessary.
What you bring
communication
it knowledge
microsoft
motivation
accuracy
teamwork
Good people and communication skills, able to explain situations clearly, both verbally and written.
Have strong working IT Knowledge, and experience using the Microsoft Suite of products e.g. Word and Excel
Possess high levels of drive, motivation and commitment with the ability to work under pressure.
High levels of accuracy and attention to detail.
Works well as part of a team, supporting colleagues and helping out willingly when required
Benefits
25 days holiday, plus bank holidays
Life Assurance (4 x Basic Salary)
Employee Referral Scheme (£1000)
Health & Wellbeing Resources
Bravo scheme: Incentivising high achieving employees
Liftshare Community - an app designed to make your commute more affordable, sustainable and enjoyable
Free Mortgage Advice
Cycle to Work Scheme
A Central Benefits Platform offering a wide variety discounts
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