Privately held real estate firm acquiring and managing underperforming apartment communities in the Southeastern U.S.
Assist prospects through leasing, handle admin, and provide resident support.
22 days ago ago
Junior (1-3 years)
Full Time
Birmingham, AL
Onsite
Company Size
48 Employees
Service Specialisms
Investment
Property Management
Development and Renovation
Acquisition
Repositioning & Renovation
Development
Risk Management
Sector Specialisms
Residential
Multifamily
Apartment Communities
Property Management
Real Estate Investment
Development
Renovation
Role
Description
market research
resident engagement
move-in coordination
customer service
lease administration
leasing sales
Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
Support community events and resident engagement initiatives to enhance the living experience.
Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
Manage leasing-related administrative tasks, including maintaining accurate resident records.
Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
Requirements
high school
microsoft office
customer service
communication
problem solving
detail oriented
Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion.
High school diploma or equivalent required.
Detail-oriented with strong organizational and time management skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
Willingness to work a flexible schedule, including weekends and holidays, as needed.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Excellent communication, problem-solving, and interpersonal skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
process lease applications and conduct background checks on prospects.
Company
Overview
2016
Year Founded
The company was established in 2016 with a focus on acquiring and revitalizing underperforming apartment communities.
$500M+
Total Assets Acquired
Co-founder Steve O’Brien has been instrumental in acquiring nearly 50 assets worth over $500 million.
$71.4M
Major Acquisition
In June 2022, the company acquired the 414-unit Colony Woods community for $71.4 million.
Focusing on A- and B-class underperforming apartment communities across the Southeast, Mid-Atlantic, and South-Central U.S.
Raises capital from family offices, private investors, foundations, and wealth advisors.
Transforms assets through strategic investment and hands-on management.
Typically holds apartment communities in secondary and tertiary markets.
Properties are held for 5-10+ years, driving cash flow through intensive asset management and capital upgrades before strategic exit.
Operates between large institutions and small local buyers to uncover overlooked opportunities.
Culture + Values
Create exceptional returns for investors by providing exceptional homes to our residents.
Plan. Execute. Perform.
Prioritizing exceptional service to investors, residents and team members.
Service-driven: we believe real estate is first and foremost a service business.
Strategic capital investment and hands-on management in underperforming A-/B-class properties.
Vertically integrated operations: acquisition, management, renovation and disposition.
Environment + Sustainability
Five Consecutive Years
Sustainability Rating
Achieved the highest rating across all investment strategies under the UN Principles for Responsible Investment (PRI).
€700+ Million
Investment
Raised over €700 million for energy transition, digital infrastructure, water, and sustainable transport through the Arcano Earth Fund I & II since 2019.
€100 Million
Fundraising
Closed the Bluefield Revive Italia I vehicle, targeting the renovation of solar PV assets in Italy, with a fundraising hard cap of €100 million.
CO₂ Reductions
Renewable-energy Projects
Collaborated on repowering underperforming solar assets, contributing measurable CO₂ reductions.
Consistently earned top-tier scores from GRESB for sustainability performance in real assets.