RCA Surveying Manager

Description

• Ensure all instructions are completed in line with Company procedures and legal requirements.
• Maintain effective communication between the core client team and the surveying team.
• Identify potential business opportunities beyond the core client and support the Director of Surveying in securing new external work.
• Support and develop team capability and product offering to strengthen overall performance.
• Acting as a critical support to the Director of Surveying, being able to assist and engage on projects of a highly technical or process intensive nature.
• Survey properties and prepare comprehensive RCA reports.
• Supervise the team to deliver excellent customer care, high performance, and technically robust outputs.
• Carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required.
• Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship.
• Undertake CPD in accordance with professional body requirements, including both receiving and delivering CPD within the surveying team.
• Produce documentation in full compliance with RICS regulations and best practice.
• Manage a national team of Reinstatement Cost Assessment (RCA) Surveyors.
• Undertaking surveying and insurance activities that significantly contribute to the success of the team.

Requirements

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.

• Previous experience within RCA and the insurance industry is beneficial.
• Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types.
• Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including Section 20 and CDM.
• Robust project management and delivery skills.
• Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives.
• Strong commercial acumen with the ability to clearly articulate practice performance to senior management.
• Strong people management and stakeholder engagement capabilities.
• Proven track record of successful project delivery, including the management of contractors and consultants.
• In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery.
• Proficient IT skills, including Windows, report writing, BCIS, and database systems.
• Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally.
• Experience with AOVs, emergency call systems, and fire panels is advantageous.
• MRICS Qualified
• Experience in insurance remediation works (e.g., fire and flood damage) is desirable.
• Due to the nature of this role, a vehicle and a valid UK driving licence are required

Benefits

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

• Business to Business Interfaces through business growth.

Training + Development

Interview process

Visa Sponsorship

Security clearance