Operations Manager - Notional at Acuity International in Portland, OR | Kablio

Role

Description

policy development

budget management

compliance audits

incident response

staffing oversight

operational reporting

Develop and implement policies, procedures, and training programs to enhance staff performance and detainee care.
Manage facility budgets, procurement, and vendor relationships.
Serve as the primary liaison with ICE Enforcement and Removal Operations (ERO), contractors, and external oversight bodies.
Work is performed in a secure detention facility.
Conduct regular audits, inspections, and performance reviews to ensure operational excellence.
Ensure compliance with ICE Performance-Based National Detention Standards (PBNDS) and other applicable federal, state, and local regulations.
Oversee incident response, emergency preparedness, and risk mitigation protocols.
Monitor staffing levels, shift coverage, and resource allocation to maintain 24/7 operational readiness.
Lead and manage facility operations including security, logistics, food services, medical coordination, and case management.
Prepare and submit operational reports, compliance documentation, and incident summaries.
Supervise department heads and ensure effective coordination across all operational units.

Requirements

leadership

bilingual

ssbi clearance

first aid

bachelor's

emergency response

Minimum 5–7 years of experience in facility operations, corrections, or detention management, with at least 3 years in a leadership role.
Strong knowledge of ICE detention standards, emergency response, and institutional operations.
Bilingual (English/Spanish or other relevant languages) preferred.
Exposure to operational emergencies and sensitive situations.
DHS SSBI clearance or eligibility to obtain one.
Ability to ascend/descend stairs
Ability to work in a high-security, high-pressure environment.
DHS or ICE experience
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Proven leadership, organizational, and communication skills.
Must be at least 21 years of age.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Ability to lift up to 30 lbs.
Requires availability for evening, weekend, and on-call hours.
CPR/First Aid certification
Bachelor’s degree in Criminal Justice, Public Administration, Business, or related field (Master’s preferred).
Ability to travel

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

require dhs ssbi clearance or eligibility to obtain one.
must have completed a tier 2 (or higher) federal investigation with favorable suitability.

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services

Role

Description

policy development

budget management

compliance audits

incident response

staffing oversight

operational reporting

Develop and implement policies, procedures, and training programs to enhance staff performance and detainee care.
Manage facility budgets, procurement, and vendor relationships.
Serve as the primary liaison with ICE Enforcement and Removal Operations (ERO), contractors, and external oversight bodies.
Work is performed in a secure detention facility.
Conduct regular audits, inspections, and performance reviews to ensure operational excellence.
Ensure compliance with ICE Performance-Based National Detention Standards (PBNDS) and other applicable federal, state, and local regulations.
Oversee incident response, emergency preparedness, and risk mitigation protocols.
Monitor staffing levels, shift coverage, and resource allocation to maintain 24/7 operational readiness.
Lead and manage facility operations including security, logistics, food services, medical coordination, and case management.
Prepare and submit operational reports, compliance documentation, and incident summaries.
Supervise department heads and ensure effective coordination across all operational units.

Requirements

leadership

bilingual

ssbi clearance

first aid

bachelor's

emergency response

Minimum 5–7 years of experience in facility operations, corrections, or detention management, with at least 3 years in a leadership role.
Strong knowledge of ICE detention standards, emergency response, and institutional operations.
Bilingual (English/Spanish or other relevant languages) preferred.
Exposure to operational emergencies and sensitive situations.
DHS SSBI clearance or eligibility to obtain one.
Ability to ascend/descend stairs
Ability to work in a high-security, high-pressure environment.
DHS or ICE experience
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Proven leadership, organizational, and communication skills.
Must be at least 21 years of age.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Ability to lift up to 30 lbs.
Requires availability for evening, weekend, and on-call hours.
CPR/First Aid certification
Bachelor’s degree in Criminal Justice, Public Administration, Business, or related field (Master’s preferred).
Ability to travel

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

require dhs ssbi clearance or eligibility to obtain one.
must have completed a tier 2 (or higher) federal investigation with favorable suitability.

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services