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Director of B2B CX & Debt Risk

Company logo

Ecotricity

Direct B2B customer journey, CX, and debt recovery to drive profit and sustainability.
2 days ago ago
Expert & Leadership (13+ years)
Full Time
Stroud, England, United Kingdom
Office Full-Time
Company Size
400 Employees
Service Specialisms
Green Electricity and Carbon neutralised gas
Energy Monitoring & Management
Smart Grids – Frequency response and market balancing
Wind and Solar On‑site Energy Generation
Energy Storage
Microtricity (FiT administration scheme)
Power Purchase Agreements
Electric Vehicle Charging
Sector Specialisms
Retail
Hospitality
Offices
Manufacturing
Education
Residential
Commercial
Energy
Role

Description

salesforce
billing platforms
debt recovery
customer experience
reporting
kpis

Requirements

salesforce
data analysis
energy billing
b2b cx
leadership
stakeholder

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

1995 Founded
Year Established
The company was founded in 1995 with a vision for a cleaner, sustainable future.
1st UK Wind Park
Innovative Energy Project
Created the UK's first wind park, marking a significant milestone in renewable energy infrastructure.

Culture + Values

Environment + Sustainability

1000 MW
Solar Power
A 1000 MW solar energy project approved, with 600 MW solar generation and 400 MW battery storage.
200k Homes
Homes Powered
The solar project is expected to power approximately 200,000 homes annually.
120k CO₂ Saved
Emissions Reduction
The project is estimated to save 120,000 tonnes of CO₂ annually.
5% Energy Reduction
Facilities Target
Aiming to reduce office energy consumption by 5% to lower overall environmental impact.

Inclusion & Diversity

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