ServiceNow CMDB Analyst and Technical Developer
Fluor Corporation
Develop, manage, and support ServiceNow CMDB and Discovery solutions.
21 days ago ago
$68,000 - $118,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Greenville, SC
Office Full-Time
Company Size
26,866 Employees
Service Specialisms
Engineering
Construction services
Project Management
Design
Consulting
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Water Resources
Heavy Civil
Marine
Transport
Role
What you would be doing
cmdb management
servicenow discovery
custom scripts
workflow design
requirement gathering
stakeholder collaboration
- Monitor CMDB health and resolve conflicts between data sources
- Improve ServiceNow Discovery and remediate blockers of Service Mapping for CMDB inventory
- Implement customizations through business rules, client scripts, UI policies, and Flow Designer.
- Work collaboratively across business and technology services organizations to evolve and mature the CMDB
- Manage Discovery processes and scripting of CIs in the Configuration Management system
- Primary responsibility is to support a variety of ServiceNow Discovery/CMDB administration tasks
- Design, develop, and configure new ServiceNow applications, custom scripts, and workflows within modules like ITSM, SAM, or ITOM.
- Implement and support out of box and applicable custom patterns to discover on premise and cloud infrastructure
- Work with business stakeholders, project managers, and analysts to gather requirements and provide technical solutions.
What you bring
accredited degree
m365
agile
servicenow
itil
javascript
- Accredited four (4) year degree or global equivalent in applicable field of study and two (2) years of work-related experience or a combination of education and directly related experience equal to six (6) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
- Experience with M365
- Familiarity with Agile and Scrum development methodologies
- Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
- Ability to attend to detail and work in a time-conscious and time-effective manner
- Excellent problem-solving, analytical, communication, and collaboration skills.
- 1 year of relevant CMBD administration tasks experience
- Job related technical knowledge necessary to complete the job
- Strong knowledge of JavaScript, HTML, and CSS and experience with Glide, Business Rules, Client Scripts, Script Includes.
- Operational experience of Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM)
- Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
- Experience in the ServiceNow platform
- Azure background and Security Clearance a plus
- Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks include education, registration, employment, references, passport verification, and global watchlist screening.
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Company
Overview
Founded in 1912
Year Established
The company was established in 1912, marking the beginning of its journey as a global engineering powerhouse.
$16.3 billion
Annual Revenue
In 2024, the company reported revenue of $16.3 billion, solidifying its position among top Fortune 500 engineering firms.
- Evolved from building oil refineries and pipelines into a global engineering and construction powerhouse.
- Headquartered in Irving, Texas, with operations across 25+ countries, delivering projects from megaprojects to complex industrial sites.
- Typically handles large EPC contracts—designing and building energy, petrochemical, mining, government, and infrastructure facilities.
- Specializes in energy (including oil & gas, renewables, nuclear), infrastructure, industrial facilities, power, and government services.
- Historical highlights include building the Trans-Alaska Pipeline, Tappan Zee Bridge, post-Katrina recovery efforts, and nuclear cleanup work.
- Unusual projects include cleanup of Deepwater Horizon oil spills, constructing the Aladdin Hotel & Casino, and servicing U.S. nuclear complexes.
- Operates through distinct segments—Energy Solutions, Urban Solutions, Mission Solutions—ensuring tailored expertise for each market.
- Safety: We care for each other. Living Safer Together promotes the well-being of all people, our communities, and the environment.
- Integrity: We do what is right. Trust, accountability, and fairness define our character.
- Teamwork: We work better together. Collectively we thrive when we include, respect, and empower one another.
- Excellence: We deliver solutions. Our high-performance teams embrace opportunities, solve challenges, and continuously improve.
Net Zero 2023
GHG Emissions Target
Achieved net-zero operational Scope 1 and Scope 2 GHG emissions by the end of fiscal 2023.
60,000 tCOâ‚‚e
GHG Footprint in 2019
The company's Scope 1 and Scope 2 emissions totaled approximately 60,000 metric tons of carbon dioxide equivalent in 2019.
44% Reduction
Emissions Reduction from 2023
Combined Scope 1 and Scope 2 market-based emissions decreased by more than 44% from 2023 levels by 2024 (pre-offsets).
700 Solar Panels
Calgary Office Installation
Installed approximately 700 solar panels at the Calgary office, generating over 320,000 kWh annually, covering 10% of its electricity needs.
- Over 60 locations implemented energy-saving measures, including LED lighting, efficient HVAC systems, and solar panels.
- Energy-saving initiatives were supported by the purchase of high-quality carbon offsets and Energy Attribute Certificates to neutralize Scope 1 and Scope 2 emissions through 2024.
- From 2023 to 2024, the company reduced stationary energy consumption by ~37,540 GJ, fleet fuel use by ~1 million liters, and indirect electricity energy by ~29,000 GJ.
- Net-zero target excludes Scope 3 emissions, such as those from client sites, air travel, and fabrication yards.
- Future efforts include relocating offices to energy-efficient buildings, upgrading fleets, and reducing reliance on external carbon offsets.
70-30 Gender Split
Employee Gender Distribution
Reflects the gender composition of salaried employees, emphasizing the current representation imbalance.
40% Female Directors
Board Representation
Highlights the proportion of female directors on the board, showcasing progress toward gender diversity.
5,000 New Hires
Global Hiring Impact
Represents the scale of global hiring efforts, including rehires of former employees and expanded inclusion initiatives.
$1M STEM Sponsorship
Diversity Partnerships
Indicates the financial commitment to supporting Historically Black Colleges and Universities (HBCUs) and Hispanic-Serving Institutions (HSIs) through STEM initiatives.
- Inclusion Framework based on four pillars: Champion an inclusive culture; Recruit, develop and retain talent; Enhance employee experience; Improve social progress and impact.
- Operates regional Inclusion Councils globally (11 chapters across Australia, Asia, Europe, Africa & Middle East, North & South America).
- Hosts five ERGs: Black Employee Alliance; Emerging Leaders Group; Graduates Advancing to Professionalism; Growing Representation & Opportunity for Women; PRIDE.
- Balanced-slate candidate selection practice in recruitment; job postings reach diverse external/internal pools.
- Sponsored HBCUs & HSIs via university partnerships (since 2021); ~ $1 million over three years to NC A&T, Prairie View A&M, Tuskegee for STEM.
- Board oversight: Governance and Organization & Compensation committees oversee diversity, non-discrimination, inclusive workplace policies.
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