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Dispatcher
Hall
Coordinate and dispatch trucks, optimize routes, ensure compliance and communication.
8d ago
Junior (1-3 years)
Full Time
Coquitlam, British Columbia, Canada
Onsite
Company Size
805 Employees
Service Specialisms
Heavy Civil & Utilities
Excavation & Shoring
Piling & Foundations
Roads & Infrastructure
Mechanical Services
Aggregates & Logistics
Sector Specialisms
Heavy Civil
Utilities
Excavation & Shoring
Piling & Foundations
Roads & Infrastructure
Mechanical Services
Aggregates
Role
What you would be doing
dispatch software
route optimization
schedule management
regulatory compliance
driver communication
record keeping
- Utilize dispatch software and communication tools to manage scheduling, tracking, and reporting functions efficiently.
- Coordinate and schedule the dispatch of lowbed trucks, Hiab trucks, and other small 1-ton vehicles to meet client requirements and operational efficiency.
- Address and resolve any customer inquiries or concerns related to dispatch operations, maintaining a high level of customer satisfaction.
- Ensure all dispatch activities comply with provincial and federal trucking regulations, including hours of service and load restrictions.
- Maintain accurate records of dispatch schedules, driver logs, and delivery documentation for reporting and compliance purposes.
- Participate in continuous improvement initiatives to enhance dispatch processes and overall operational efficiency.
- Communicate effectively with drivers, providing clear instructions and support to ensure compliance with schedules and safety protocols.
- Monitor and track the status and location of dispatched vehicles, addressing any issues or delays promptly to maintain service commitments.
- Develop and optimize delivery routes within the Lower Mainland to ensure timely and cost-effective transportation of equipment.
- Collaborate with the maintenance department to schedule necessary vehicle maintenance without disrupting service schedules.
What you bring
dispatch software
gps tracking
office software
high school
dispatch experience
detail-oriented
- High level of attention to detail to ensure accuracy in scheduling and documentation.
- Excellent communication skills, both verbal and written, for effective interaction with drivers, clients, and team members.
- Familiarity with operating various types of trucks and equipment, including lowbed and Hiab trucks.
- Only residents in the Lower Mainland of BC will be considered.
- Ability to analyze logistical challenges and implement effective solutions promptly.
- Comprehensive understanding of the Lower Mainland's geography, traffic patterns, and routing considerations.
- Ability to work collaboratively within a team and foster positive working relationships.
- Thorough knowledge of the Lower Mainland's road networks and traffic regulations.
- Problem-solving aptitude with a proactive approach to addressing operational challenges.
- Knowledge of provincial and federal trucking regulations, including safety standards and compliance requirements.
- Minimum of 2 years of experience in a dispatching role, preferably within the transportation or construction industry.
- Strong organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Ability to work flexible hours, including early mornings, late evenings, or weekends, as operational needs dictate.
- Proficiency in dispatching software and GPS tracking systems.
- Competence in using standard office software, including word processing and spreadsheets.
- High school diploma or equivalent; additional education in logistics or transportation management is an asset.
- Work-life balance.
- Opportunity to advance in your career.
- Extended health benefits.
- Team building and social events.
- Competitive compensation packages.
- Training, development and mentorship opportunities.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 2010
Year Founded
The company was established in 2010 in Surrey, British Columbia.
$326.8M Revenue
Annual Revenue
The company generates an estimated annual revenue of $326.8 million.
- Tackles complex civil and infrastructure projects others avoid.
- A regional force in infrastructure construction, excelling in heavy-civil work across Metro Vancouver and BC.
- Specializes in highways, bridges, airports, underground utilities, and site development.
- Handles earthwork, sewer separation, drainage systems, pump stations, landfill/gas works, and district energy projects.
- Offers mechanical services including plumbing, HVAC, fire protection, refrigeration, and controls.
- Notable projects include Vancouver airport flood box, sewer separation along W49th Ave, rapid transit infrastructure, and hospital site works.
- Known for handling challenging terrain projects like dam slope stabilization and deep utility excavations.
- Operates as part of the Hall Group, benefiting from equipment fleets, logistics via sand & gravel operations, and integrated shoring and foundations teams.
- Together we Lead
- Together we are people first
- Together with integrity
- Together with excellence
- Together we grow
- Commitment to fostering a diverse, equitable and inclusive workforce and environment
- Non‑discrimination policy prohibiting discrimination or harassment on protected grounds
- Partnerships with Indigenous communities including revenue‑sharing opportunities, employment, training and mentoring
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