Pool Attendant - Full Time

Description

• Ensure uniform and personal appearance are well kept and professional.
• Check in with guests to ensure satisfaction with guest pool experience.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests` service needs.
• Set up all daybeds and cabanas
• Effectively communicate with peers, management, line, and front of the house employees
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Clean and maintain pool area continuously. Pick up and drop off linens to/from linen area.
• Verify guest room numbers to ensure only hotel guests are utilizing the pool areas.
• Run food and bus tables to ensure a flawless service.
• Be responsible for the cleanliness of the immediate work area and the general property.
• Answer questions on menu selections to guests.
• Greet guests and assist with their arrival: provide an overview of pool area and service, offer towels and escort to seating area.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Set tables according to service standards.
• Obtain, fold, and stack towels according to company procedures.
• Ensure adherence to quality expectations and standards.
• Adhere to departmental policies and procedures.
• Check in with Host to review all cabana and chair reservations for the day.
• Be aware of situations where guests cannot safely participate in an activity and inform supervisor/manager.
• Ensure adequate supply of linen and amenities.
• Participate in ongoing training and encourage the pers onal development of all associates/coworkers.
• Complete opening and closing duties, including restocking items, organizing towels and all pool attendant supplies.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Requirements

• All side-work completed thoroughly and done in a timely fashion.
• Practice effective listening: (seek to understand)
• Maintain a positive attitude and strong work ethic in challenging outdoor conditions.
• Speak with others using clear and professional language.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to observe pool activities closely, identifying any potential hazards or safety concerns, and taking prompt action to address them.
• Previous experience working outdoors in diverse weather conditions preferred.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma/GED

Benefits

• Complimentary room nights at CoralTree Hospitality managed properties
• Participation in a 401(k) plan with a company match
• Checks are closed out in ten minutes or less after the guests have paid.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Paid time off/sick time
• Group medical, dental, vision, life, and disability benefits
• An employee assistance program
• Complimentary team member meals

Training + Development

Interview process

Visa Sponsorship

Security clearance