Maintains open communication with senior management, fellow Portfolio Managers, and Compliance and Collections teams.
Complete and/or oversee monthly HUD regulations:
Conducts monthly review of compliance violations report, to Identify operating and maintenance issues proactively and ensure all violations are cleared in a timely manner.
Finalizes documents for hiring new staff and terminations. Gives input to Operations team for hiring and terminations.
Oversee all audit requests, assist, and answer all findings in a timely fashion.
Ensures all appropriate communications to tenants and staff are posted in buildings during emergencies and service disruptions.
Cure monthly discrepancies.
Establishes good relationships and consistent tenant/landlord engagement across the portfolio.
Conducts annual on-site walkthroughs of all properties in portfolio.
Ensures that buildings are operating within prescribed budgets.
Supervise and audit PM team to ensure properties are MOR prepared at all times.
Leads, coaches, and supports Property Managers, Assistant Property Managers, and Maintenance Supervisors by setting expectations, monitoring performance, and ensuring compliance with company policies and standards.
Ensure the timely completion and execution of annual recertifications and lease renewals for portfolio
Work alongside maintenance team and PMs to ensure building inspections and preventive maintenance are performed to ensure buildings are always REAC READY.
Accompany auditors during inspection periods to ensure building compliance.
Collect and approve all contractor bids and oversee maintenance projects.
Oversee maintenance contract review and execution for portfolio.
Supervise all new applicants with related paperwork and processes during their initial application period and ensure their application and verifications meet HUD standards.
Perform monthly vouchering.
Ensure the maintenance team and PMs are curing and answering any/all violations in a timely manner.
Prepares capital request documents and Payscan invoices less than $5,000.00.
Perform monthly and quarterly budget review for submission to Director of Property Management.
Use Paycom to ensure accuracy and timely completion of timesheets. Updates Paycom to reflect changes in portfolio.
Work alongside code compliance for current and upcoming local laws and ensure properties meet government standards at all times.
Ensure PM is meeting monthly receivables and reporting legal updates in a timely manner.
Ensure all tenant information is accurate in the physical file, Yardi, and all required resources.
Ensures staffing patterns are complete at all times in coordination with Administration/Human Resources.
Supervise move-out procedures and ensure PMs are following procedures to successfully close out a resident account.
Collect and oversee monthly maintenance reports in Yardi.
Enforce full occupancy at all 202 Buildings.
Monthly EIV reports.
Ensures that vacancies are ready for rent-up within a 30-day window.
Requirements
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lihtc
certified manager
bilingual
5+ years
supervisory
5+ years of experience in Property Management or Housing, 2+ years in supervisory role (Preferred).
Excellent oral and written communication and interpersonal skills, including demonstrated ability to work well with varying levels of staff members.
Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities.
Focus on creating sustainable communities through development, advocacy, and support services.
Specializes in the construction, preservation, and management of affordable housing properties.
Works closely with local residents, helping them access career development, financial literacy, and educational resources.
Supports economic growth by creating jobs and offering workforce training programs.
Leverages community-based partnerships to improve local infrastructure and ensure long-term impact.
Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods.
Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement.
A key player in tackling urban displacement and supporting underserved populations in New York.
Culture + Values
353 volunteers
Active community volunteers
Volunteers contribute to participatory budgeting initiatives, reflecting the company's commitment to community engagement.
5,694 participants
Engaged community members
Participants in participatory budgeting initiatives demonstrate strong community involvement in decision-making processes.
1,000 recipients
Annual toy-drive support
The company annually provides holiday gifts to over 1,000 individuals, showcasing its dedication to community well-being.
Our inclusive approach helps us achieve our mission to unleash the potential of communities to thrive, no matter the odds.
Holistic‑community revitalization model: building affordable housing as neighborhood asset foundation, then layering resource‑linking programs
Environment + Sustainability
100% Affordable
Multi-family Passive House
The first 100% affordable multi-family Passive House project in the U.S.
20% Energy Use
NYC Building Benchmark
Knickerbocker Commons uses only 20% of the energy of an average NYC building of the same size.
60–80% Energy Reduction
Bushwick Retrofit
A Passive House retrofit pilot project in Bushwick achieving significant energy savings.
50% Emissions Reduction
2033 Goal
A target to reduce emissions by 50% within a decade, with an additional 20% reduction in energy intensity.
Seven Passive House standard projects completed, including Knickerbocker Commons and Mennonite United.
Bethany Senior Terraces: fully-electrified PHIUS Passive House with rooftop solar array covering 100% common-area and ~80% of total building electricity.
1601 DeKalb affordable housing fully electric HVAC, designed to meet Enterprise Green Communities criteria.
Inclusion & Diversity
2020 Plan
Racial Equity Initiative
Comprehensive Racial Equity Action Plan adopted in 2020, spanning 10 categories such as Organizational Culture and Governance.
12‑Member Group
Internal Representation
Established a 12‑member Racial Equity Working Group representing all five divisions and infrastructure.
3 Cooperatives
Graduated Programs
Worker Coop Academy (2020–21) graduated 3 cooperatives, including Black‑led and Queer/Trans‑Black/Brown coops.
Launched Community Advisory Committee for community‑led input into decision‑making and program design.
Financial investment in leadership, mentorship and professional development of staff of color.