Community Manager / Junior Property Manager

Description

• Supervise contractor work to ensure it has been completed and review invoices
• Directly manage on-site Team Members including: Building Managers, Assistant Building Managers, Maintenance Associate and Cleaners
• Review rents to ensure they are “at minimum” market value
• Initiate or suggest plans to motivate workers to achieve work goals
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Ensure building standards are maintained to a high level, and that site-level staff are performing duties in a professional manner
• Ensure apartment complex is maintained and cleaned in accordance with company standards
• Confirm resident issues and service requests are promptly addressed
• Obtain quotes or bids from contractors for repairs, renovations and maintenance
• Actively championing diversity and inclusion
• Responsible for planning, assigning and directing work
• Responsible for ensuring that day-to-day operations of the building are carried out (general maintenance and cleaning)
• Manage assigned portfolio of buildings to improve efficiency and reduce operating costs
• Assist in training on-site Team Members (Building Managers, Assistant Building Managers, Maintenance Associates and Cleaners) with operational procedures
• Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance
• Assist in the implementation of marketing initiatives and related leasing functions
• Analyze and resolve work problems or assist staff in solving work problems
• Train site-level staff on Hazelview’s standards of Customer Service
• Actively championing diversity, equity and inclusion to create an environment of belonging
• Review weekly vacancies/availability reports
• Ensure that a superior level of co-operation, service and support is provided to residents
• Responsible for ensuring rent rolls are accurate
• Review and approve resident leases and renewal leases
• Show suites and process resident applications and lease agreements with regular reporting to the Regional Office

Requirements

• Demonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy)
• Knowledge of Building/Property Maintenance
• Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Ability to accurately listen, understand and respond to issues appropriately
• A demonstrated high degree of integrity, discretion and confidentiality
• Experience with Fire Life Safety & Building Inspections would be an asset
• Certified Property Manager designation (CPM) or Accredited Residential Manager (ARM) an asset
• Superior organizational and time management skills to multi-task/prioritize and meet multiple deadlines
• A diploma/degree and/or related experience
• Ability to remain calm and focused in high pressure situations
• Knowledge of current laws, legislation and rights concerning residents would be an asset
• A professional demeanor with strong communication skills
• Ability to represent company at Landlord Tenant Board hearings
• Ownership Mindset
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)
• Flexibility to work on-call on a rotating schedule (evenings & weekends)
• 1-2 years of supervisory or managerial related experience
• Ability to speak other languages is considered an asset.
• Excellent communication is required. Ability to speak other languages is considered an asset
• Ability to coordinate after hours’ emergencies as required
• WHMIS certification would be an asset
• Proficient with use of basic handheld and electrical tools
• Approximately 5 years of related real estate experience
• Ability to work and act independently using good judgment
• Superior attention to detail and accuracy with excellent follow-up skills
• Working knowledge of legislation pertaining to the Residential Tenancy Act
• Excellent problem-solving capabilities

Benefits

• Having Fun

Training + Development

Interview process

Visa Sponsorship

Security clearance