American home‐improvement firm specializing in in‑home sales and installation of flooring and window treatments.
Manages accounting, collections, and paperwork for installation projects in a designated area.
13 days ago ago
$22 - $23
Junior (1-3 years)
Full Time
Fremont, CA
Field
Company Size
2,195 Employees
Service Specialisms
Flooring
Carpet Installation
Tile Installation
Hardwood Flooring
Laminate Flooring
Vinyl Flooring
Commercial Flooring
Residential Flooring
Sector Specialisms
Residential
Commercial
Small Businesses
Organizations
Role
Description
audit orders
document scanning
payment verification
installation docs
project tracking
close‑out reporting
Audit daily work orders against data in Empire Today systems for markets within the Area.
May serve as receptionist at the local market.
Make collection calls to customers.
Make daily readiness calls to customers.
Place orders for supplies for office.
Scan, upload, and file documents; maintain organization of files for the local market.
Petty cash distribution and reconciliation with GM.
Verify and process payments for Install Contractors’ completed work in an accurate and timely fashion.
Research, document and contact Install Contractors for outstanding paperwork for markets within the Area.
Attend load-out and post load-out meetings.
Assist Area Office Manager Branch Accountant with month-end close-out reports for markets within the Area.
Distribute checks to Sales Consultants, Installation Contractors, and employees.
Consult with sales team to expedite or locate missing information.
Process completion documents for completed jobs to recognize revenues in an accurate and timely fashion.
Receive incoming customer payments, enter, post, and prepare checks for bank deposit.
Maintain an accurate list of upcoming installation projects for the markets within the Area.
Review, sort, and file credit applications, tracking sheets, and other correspondence at the local market.
Research missing and resolve problems involving credit card, finance and check payments for markets within the Area.
Review, complete, and update service requests for markets within the Area.
Collect and review completion documents from installation contractors.
Prepare check receipts according to the standard operating procedure.
Compile, sort, and verify accuracy of installation documents.\xa0
Requirements
ms office
accounting
high school
communication
problem solving
team player
Oral and written communication skills
Knowledge of Home Improvement/Sales Industry is a plus.
Knowledge of accounting principles, practices, and procedures
Excellent problem-solving skills
Strong ability to multi-task; set priorities and meet deadlines.\xa0\xa0
Detail oriented
Team player; ability to effectively collaborate with members of other departments
Proficient Computer skills (MS Word, Excel and Outlook)
Bilingual preferred
This position requires a High School Diploma/GED and a minimum of one (1) year of accounting and/or collections related experience and/or training or equivalent combination of education and experience preferred
Strong Organization skills
Benefits
\xa0Incentive Plan.
\xa0Health benefits.
\xa0Professional development & career advancement opportunities.
\xa0Paid time off and holiday pay.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1959
Year of Establishment
The company was originally established in 1959 in Chicago, beginning as a small plastic-cover business.
Rebranded in 2003
Year of Rebranding
The company underwent a rebranding to 'Empire Today' in 2003, introducing its memorable jingle and shop-at-home model.
$1 Billion Revenue
Annual Revenue
The company generates approximately $1 billion in annual revenue through its operations across over 70 U.S. markets.
Typical projects include full home and commercial flooring installs featuring carpet, hardwood, laminate, tile, vinyl or window treatments.
Its standout advantage is next-day professional installation after same-day in-home consultation, bringing retail to customers’ doors.
Strikingly, its iconic ‘Empire Man’ mascot and jingle have become cultural touchstones recognized nationwide.
Culture + Values
Customers First: We put our customers first and act with a sense of urgency to satisfy them.
Golden Rule: We treat customers, contractors, and co-workers the way we would want to be treated.
Integrity: We build trust through integrity.
Personal Ownership: We take personal ownership and work together to drive financial results and celebrate our successes.
Making it easy: Everyone should have an easy experience updating their home.
Environment + Sustainability
Six Million Pounds
Carpet Waste Diverted
Over six million pounds of carpet waste were diverted from landfills in the first year of the company's recycling initiative.
Offers eco-friendly carpets made from recycled materials (e.g., plastic bottles) and low-VOC products to improve indoor air quality.
Provides sustainable flooring and window treatment options (e.g., honeycomb blinds) that reduce home energy consumption.
Inclusion & Diversity
5th percentile diversity rating
Diversity Score
The company ranks in the bottom 5% of similar-sized companies in terms of diversity.
-28 eNPS score
Employee Sentiment
Employee Net Promoter Score reflects low engagement, with 55% detractors and 27% promoters.
We’ve built an inclusive economy where employees and contractors have equal access to opportunity.