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Key Account Manager
Enva
Manage key client relationships, oversee national waste contracts and drive growth.
7d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Nottingham, England, United Kingdom
Hybrid
Company Size
1,600 Employees
Service Specialisms
Environmental Services
Waste Management
Recycling
Hazardous Waste Disposal
Sustainable Solutions
Sector Specialisms
Pharma & Biomedical
Utilities
Automotive
Food & Beverage
Industrial & Manufacturing
Transport & Shipping
Municipal & Government
Fuel Distribution
Role
What you would be doing
account management
business planning
service delivery
client reporting
contract management
hse compliance
- Support credit control and finance teams by resolving account queries and managing aged debt.
- Support the development and execution of an annual business plan for each key account, including clear revenue and performance objectives.
- Collaborate with internal teams (sales, operations, HSEQ, finance, and IT) to ensure service delivery meets contractual commitments.
- Build and maintain strong, long-term relationships with key accounts, acting as the main point of contact for client needs and strategic direction.
- Identify opportunities to up-sell or cross-sell Enva services, driving growth through total waste management and resource recovery solutions.
- Prepare and maintain client reports, performance data, and trading agreements, ensuring all documentation is accurate and up to date.
- Regularly meet with clients to review performance, discuss objectives, and drive partnership-based improvement.
- Negotiate and manage contracts, ensuring compliance with agreed terms and company policy.
- Lead and support a team of Regional Account Managers to deliver excellent communication, service, and continuous improvement.
- Advise clients on best practices aligned with waste hierarchy and circular economy principles.
- Promote and maintain high standards of health, safety, and environmental compliance.
What you bring
negotiation
data analysis
compliance
account management
microsoft office
leadership
- Strong commercial and negotiation skills.
- Ability to analyse data, produce reports, and identify trends and opportunities.
- Knowledge of waste management legislation and environmental compliance.
- Proven experience in account management or client relationship management, ideally in waste management, logistics, or a related sector.
- Experience managing national or multi-site contracts.
- Leadership experience managing a small team.
- Competent in Microsoft Office and CRM systems.
- Excellent communication, presentation, and influencing ability.
- Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
- A competitive salary in a growing company committed to our people.
- Free on-site parking.
- Bike2Work scheme.
- Employee Life Insurance.
- Company pension scheme.
- Holiday Purchase Scheme.
- 24/7 Employee Assistance Programme (EAP).
- A competitive holiday allowance.
- Enhanced family friendly policies.
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Interview process
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Company
Overview
34 Processing Sites
UK and Ireland Recycling Network
The company operates a extensive network of facilities dedicated to handling complex waste streams, transforming liabilities into valuable resources.
24,000 Tonnes Annually
Healthcare Waste Sterilisation
A state-of-the-art steam-sterilisation plant processes substantial volumes of healthcare waste, ensuring safe and efficient recycling.
- Quickly transformed from DCC Plc's environmental arm into a recycling powerhouse.
- Specializes in complex waste recovery, including industrial oils and EV batteries.
- Pioneered battery-recycling partnerships to capture critical materials at scale.
- Offers tailored services for tank cleaning, drainage, and emergency spill response.
- Provides solutions for forecourts, bodyshops, and data-centres.
- Acquired by I Squared Capital to expand circular-economy operations.
- Commitment to quality and service
- Focus on continuous improvement
- Dedicated to environmental sustainability
- Supportive, collaborative workplace culture
- Innovation at the core of business strategy
2050
Net Zero Target
Aim to achieve net-zero carbon emissions by the year 2050.
50%
Carbon Reduction Goal
Targeting a 50% reduction in carbon emissions by 2030.
- Enhanced resource recovery processes
- Minimizing waste through recycling and reuse
- Investing in clean technologies for sustainable solutions
- Gender parity across all levels
- Focused on creating an inclusive, respectful work environment
- Implementing flexible work policies to support diverse needs
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