Description

The Branch Administrator provides comprehensive support across all branch departments, handling payroll processing, phone and email communication, vendor coordination, cash handling, and event planning. They also manage invoices, purchase orders, credit‑card reconciliation, and maintain accurate records for rentals, demos, and customer agreements. Additionally, they support sales and territory managers, assist with equipment availability, and act as a backup for inventory tracking.

• Enter payroll hours for service team daily and process branch payroll weekly (ADP)
• Provide administrative support to parts, sales, and service departments
• Handle incoming and outgoing phone calls and email correspondence
• Assist walk-in customers by asking qualifying questions for rentals, demos, and sales
• Coordinate with local vendors (plumbing, A/C, landscaping) to ensure services are completed
• Maintain store appearance by stocking literature displays, coffee pods, printer supplies, and organizing the storage closet
• Lead branch and customer appreciation events
• Deposit cash daily and manage petty cash
• Issue purchase orders and approve invoices as needed
• Work with headquarters to open in‑house and Power Plan customer accounts
• Reconcile credit‑card statements for the P‑Card
• Set up new vendor accounts with headquarters when needed
• Create ad‑hoc and proforma customer invoices
• Assist sales manager and general manager in collecting on aged accounts
• Collaborate with credit/payments to keep accounts under 60 days
• Conduct customer account deep‑dives, contacting representatives to resolve issues and request credits
• Participate in weekly accounts receivable calls with headquarters
• Maintain accurate records of rental, demo agreements, requests, filing, and correspondence with headquarters
• Support territory managers and ISR’s with customer or equipment issues
• Locate equipment availability across branch and other locations
• Serve as backup for inventory tracking (DIT) and yard duties
• Assist sales team with hiring haulers for equipment transfers and rental moves

Requirements

Dobbs Equipment is seeking a Branch Administrator who performs a full range of administrative and sales support duties for a dealership location. The role is full‑time, in‑office, and non‑exempt.

Candidates must possess a valid driver’s license, customer service experience, and prior administrative support experience. Required education includes a two‑year college degree or equivalent heavy‑equipment sales experience, strong organizational and communication abilities, and proficiency with PC applications, especially Microsoft Excel and Outlook.

The work environment may involve occasional exposure to wet or humid conditions, moving mechanical parts, and outdoor weather, but the noise level is generally quiet. Physical demands include regular standing, walking, climbing, and the ability to lift up to 50 lb regularly and up to 100 lb occasionally.

• Valid driver’s license with clean driving record
• Customer service experience
• Administrative support experience
• Two‑year college degree or equivalent heavy‑equipment sales experience
• Highly developed organization and communication skills; broad computer proficiency
• Ability to communicate effectively with teammates and customers
• Strong problem‑solving skills
• Self‑management and self‑motivation
• Proficient with MS Office, especially Excel and Outlook
• Ability to follow written, oral, or diagram instructions using common sense
• Ability to perform basic arithmetic with whole numbers, fractions, and decimals
• Quick learner who can think outside the box
• Bilingual ability (plus)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance