General Manager

Description

• Address and resolve any operational issues or conflicts in a timely manner.
• Analyze market trends to identify opportunities for growth and expansion.
• Establish and maintain strong relationships with builders, vendors, and stakeholders.
• Facilitate communication between departments to promote teamwork and collaboration.
• Monitor financial performance, including budgeting, forecasting, and financial reporting.
• Manage and improve processes to enhance productivity and ensure quality standards.
• Communicate with Service, Install, New Construction, and Call Center managers daily.
• Evaluate performance metrics and provide actionable insights for improvement.
• Oversee daily operations and ensure business efficiency and effectiveness.
• Develop and implement strategic plans to achieve business goals and objectives.
• Represent the company in public forums, meetings, and industry events.
• Coordinate with departments to ensure alignment and support of organizational goals.
• Ensure compliance with company policies, industry regulations, and legal requirements.
• Implement and uphold company standards for customer service and satisfaction.
• Oversee recruitment, training, and development of employees to build a competent workforce.
• Lead and mentor management team and staff to foster a positive work environment.

Requirements

• Experience in management within HVAC and Plumbing companies.
• Proven track record of achieving business targets and improving organizational performance
• Strong customer service orientation and relationship-building skills

Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.

• Strong problem-solving and decision-making skills
• Excellent verbal and written communication abilities
• Strong leadership and team management skills
• Ability to work under pressure and handle multiple tasks simultaneously
• Experience in performance evaluation and staff development
• Familiarity with industry-specific regulations and compliance
• Minimum of 5-7 years of experience in a managerial role
• Ability to develop and implement strategic business plans
• Proficient in financial management and budgeting
• Proficiency in relevant software tools and systems

Benefits

Pay: $125,000 Annually + Bonus Structure

Training + Development

Interview process

Visa Sponsorship

Security clearance