Description

The Mail Room Manager reports to the Property Manager and is responsible for overseeing daily mailroom operations in a full‑time, non‑exempt capacity. The role ensures efficient receipt, sorting, distribution, and dispatch of all mail and packages, while maintaining accurate tracking and workflow accuracy.

The manager works closely with internal departments and external carriers such as USPS, UPS, FedEx, DHL and courier services, serving as the primary point of contact. Collaboration with facilities teams supports the adoption of new mailroom technologies and the implementation of best practices for handling sensitive documents and cost‑saving opportunities.

• Oversee receiving, sorting, distributing, and shipping mail and packages.
• Manage shipping logistics with USPS, UPS, FedEx, DHL, and couriers.
• Implement secure handling processes for confidential documents.
• Monitor mailroom supplies, equipment, and inventory; coordinate maintenance.
• Ensure timely delivery and pickup schedules across departments.
• Analyze workflows to improve speed, accuracy, and reduce costs.
• Adopt new mailroom technologies in partnership with facilities teams.
• Serve as primary liaison for postal carriers and shipping vendors.
• Maintain records and generate reports on mail volume, costs, and performance.
• Uphold compliance with company policies and regulatory guidelines.
• Perform physical tasks such as typing, walking, bending, and lifting up to 50 lb.

Requirements

Candidates should possess a high school diploma or equivalent, with 1‑3 years of experience in mailroom, logistics, facilities or related operations, and demonstrate strong organizational, time‑management, and communication skills. The position requires physical ability to lift up to 50 lb and perform typical office activities.

• Demonstrate attention to detail, customer service orientation, and strong communication.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance