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Abb

Travel and Expense Senior Specialist

Company logo
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Manage T&E requests, support Concur, troubleshoot issues, provide training and reporting.
3d ago
Junior (1-3 years)
Full Time
Bengaluru, Karnataka, India
Office Full-Time
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
tool config
concur setup
user training
data reporting
process improvement
ticket support
  • Administer and maintain configurations in tools such as AppZen, ServiceNow, and WalkMe to address critical T&E issues.
  • Configure, test, and maintain Concur settings to ensure smooth system functionality and support T&E operations.
  • Provide training and support to employees and managers on Concur usage and ensure compliance with company T&E policies and standards.
  • Prepare reports, analyze T&E data, and present insights and recommendations to stakeholders.
  • Identify process improvement opportunities, maintain accurate documentation, and contribute to team knowledge and service enhancement.
  • Address ServiceNow tickets, emails, and Teams messages from employees and managers regarding travel and expense (T&E) policies, procedures, and system-related issues.
  • Troubleshoot and resolve technical issues in Concur, including posting failures and interface issues with accounting systems, escalating when necessary.
  • Coordinate with internal stakeholders on operational topics and support T&E Managers in communicating policies and handling escalated or complex issues.
What you bring
bachelor's
communication
teamwork
8+ years
servicenow
concur
  • Bachelor’s or higher degree in a related field.
  • Excellent communication skills in English, both written and verbal.
  • Ability to work independently and as part of team in a fast-paced environment.
  • 8+ years of experience in Travel and Expenses management processes.
  • Hands-on experience in ServiceNow or similar customer support systems as well as proficiency in Concur.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
  • A global technology leader with a rich history of innovation.
  • Focuses on electrification, automation, robotics, and digitalization for global industries.
  • Delivers solutions to improve productivity, energy efficiency, and sustainability.
  • A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
  • Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
  • Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
Culture + Values
  • Customer orientation
  • Innovation
  • Collaboration
  • Sustainability
  • Integrity
  • Accountability
Environment + Sustainability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
  • Sustainability at the core of business model
  • Reduction of CO2 emissions in operations and supply chain
  • Committed to renewable energy
  • Energy efficiency solutions for customers
  • Increased use of recycled materials in products
  • Support for the UN Sustainable Development Goals
Inclusion & Diversity
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
  • Partnerships with global organizations to promote inclusion
  • Focused efforts on empowering women in technical fields
  • Promotion of a culture of respect and equal opportunity
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