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Travel and Expense Senior Specialist
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Manage T&E requests, support Concur, troubleshoot issues, provide training and reporting.
3d ago
Junior (1-3 years)
Full Time
Bengaluru, Karnataka, India
Office Full-Time
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
tool config
concur setup
user training
data reporting
process improvement
ticket support
Administer and maintain configurations in tools such as AppZen, ServiceNow, and WalkMe to address critical T&E issues.
Configure, test, and maintain Concur settings to ensure smooth system functionality and support T&E operations.
Provide training and support to employees and managers on Concur usage and ensure compliance with company T&E policies and standards.
Prepare reports, analyze T&E data, and present insights and recommendations to stakeholders.
Identify process improvement opportunities, maintain accurate documentation, and contribute to team knowledge and service enhancement.
Address ServiceNow tickets, emails, and Teams messages from employees and managers regarding travel and expense (T&E) policies, procedures, and system-related issues.
Troubleshoot and resolve technical issues in Concur, including posting failures and interface issues with accounting systems, escalating when necessary.
Coordinate with internal stakeholders on operational topics and support T&E Managers in communicating policies and handling escalated or complex issues.
What you bring
bachelor's
communication
teamwork
8+ years
servicenow
concur
Bachelor’s or higher degree in a related field.
Excellent communication skills in English, both written and verbal.
Ability to work independently and as part of team in a fast-paced environment.
8+ years of experience in Travel and Expenses management processes.
Hands-on experience in ServiceNow or similar customer support systems as well as proficiency in Concur.
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