Property Administrator

Description

• Review and submit status change forms to lease administration at head office
• Manage day-to-day office operations: supply orders, file management, emails, calls, and walk-in support
• Address and resolve resident issues, inquiries, and service requests promptly and effectively
• Process and track Purchase Orders and participate in administrative special projects as needed
• Handle resident correspondence and notices in accordance with local housing laws (e.g., N4s, L1s, bylaw notices)
• Assist with Payscan invoice processes and payment tracking
• Receive and schedule service requests with vendors and internal maintenance teams
• Support day-to-day property needs and jump in wherever help is needed
• Ensure lease terms are upheld, including the handling of deposits, charges, and lease compliance
• Ensure accurate documentation and support for all accounting-related resident and property records
• Support move-in and move-out coordination, ensuring a smooth resident experience
• Administer rent collections, manage receivables, track insurance compliance, and process vacancy notices
• Assist with onboarding and training of new administrative team members
• Provide a high level of service and support to residents — with professionalism, empathy, and responsiveness
• Prepare files and documentation for hearings and legal procedures, including notices and backup materials

Requirements

• Be a visible and approachable presence for residents seeking information about their suite, building, or community
• A strong communicator — clear, respectful, and responsive
• 3+ years in customer service, administration, or property-related roles
• Ownership Mindset
• Proficient with Microsoft Office, email, and general digital tools (Yardi experience is a plus!)
• Able to manage your time, prioritize tasks, and stay composed under pressure
• High school diploma (or equivalent); post-secondary education is an asset
• Knowledge of multi-residential property is an asset
• Demonstrated integrity, confidentiality, and a proactive attitude

Benefits

• Having Fun

Training + Development

Interview process

Visa Sponsorship

Security clearance