

Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
4 days ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
United Kingdom
Onsite
Company Size
94,000 Employees
Service Specialisms
Sector Specialisms
In this role you will oversee the scheduling of maintenance work, ensuring that both planned and emergency tasks are executed efficiently across the organization. You will act as the primary liaison between engineers, customers, and internal support teams to maintain smooth field operations.
We are hiring a Customer Service Coordinator for our Manchester – Tyco Park office. The position is full‑time, with hybrid working (two days a week on‑site after six months) and standard hours of 08:00‑17:00, Monday‑Friday, while offering flexibility between 07:00‑19:00 any day of the week.
The role comes with a competitive salary matched to experience, 25 days of annual leave (pro‑rated in hours) plus the option to purchase up to 10 additional days, and a comprehensive benefits package that includes a pension with up to 7 % employer match, life assurance, an employee assistance program, and exclusive discounts on high‑street brands and Johnson Controls products. Additional perks are free onsite parking, a cycle‑to‑work scheme, and Dress‑Down Fridays.
You will join a friendly, supportive team that encourages collaboration and professional growth, with clear pathways for advancement within Johnson Controls. Our company has been innovating building intelligence since 1885, delivering smarter, safer, and more sustainable environments for people to live, work, and learn.