Payments Assistant

Company logo
Paradigm Housing Group
Charitable housing association managing affordable homes across South East England.
Process high-volume purchase invoices and manage payments in AP team.
8 days ago ago
£27,794 - £27,794
Junior (1-3 years)
Contractor
High Wycombe, England, United Kingdom
Hybrid
Company Size
570 Employees
Service Specialisms
Affordable housing provision
Shared ownership
Market rent
Supported accommodation
New home building
Maintenance services
Development services
Repairs service
Sector Specialisms
Residential
Affordable Housing
Social Housing
Energy Efficiency
Sustainability
Role
What you would be doing
query resolution
team cover
invoice processing
payments management
document scanning
post management

You will work to resolve supplier and budget holder queries and provide and provide cover across the team as necessary.

Working with our friendly Income and Payments team to ensure all purchase invoices are processed accurately and paid within allowed timescales by managing the post boxes (electronic and paper-based), inputting, scanning and allocating to appropriate authorising manager.

What you bring
accounts payable
excel
microsoft
purchase orders
organised
teamwork
  • Highly organised with a ‘can do approach’ and the ability to prioritise and multi-task due to high volumes of work and tight deadlines.

Ideally you will have experience in a high-volume Accounts Payable environment. You will be confident, positive, and enthusiastic, with a proven track record of working well in a team.

Job Purpose: Are you methodical, organised and enjoy repetitive tasks? If you have some experience in Accounts Payable and Purchase Orders we'd love to hear from you. High Wycombe based, hybrid role for 12 months with the possibility of extension or permanency.

  • Accurate with a meticulous attention to detail- A confident communicator with a good telephone manner and the ability to build relationships with suppliers, delivering a high level of customer service- Proficient in the Microsoft suite of tools- Have knowledge of Accounting and IT systems and strong Excel skills
  • Have end-to-end Accounts Payable experience, from processing invoices to resolving queries and preparing invoices for payment

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Benefits

Where could this role take you?  Whilst this role is temporary, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended or other suitable opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable experience which will add to your employability in this and similar fields

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

  • Family-friendly leave: Enhanced maternity, paternity, and adoption leave
  • Flexible working – hybrid options, modern offices, free parking & EV charging
  • Paid professional subscription (one per year)
  • Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
  • Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
  • annual salary: £27,794 per annum
  • 3 paid volunteering days in the local communities
  • Peer-recognition rewards platform
  • 25 days holiday, increasing with service, plus Christmas closure and buy options
  • Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
  • 30+ qualified Mental Health First Aiders available to support
  • Life cover and income protection
  • Funded training, qualifications & apprenticeships
Training + Development
Information not given or found
Company
Overview
16,000 homes
Homes Managed
Responsible for managing over 16,000 properties across multiple counties, including Buckinghamshire, Hertfordshire, and Oxfordshire.
£300m and £350m
Bonds Issued
Has successfully issued significant bonds of £300 million and £350 million to support its growth initiatives.
600 new homes
Annual New Homes
Delivers approximately 600 new homes each year, contributing to housing solutions in the region.
A+ rating
Credit Rating
Maintains an excellent A+ credit rating from Standard & Poor's, reflecting strong financial health.
  • Evolved from a small housing provider into a regional powerhouse, born in 1988.
  • Operates as a charitable Community Benefit Society, reinvesting all surplus into new homes and services.
  • Typical projects include affordable rental homes, shared-ownership developments, market-rent properties, and support accommodation.
  • Plans a merger/acquisition to expand its portfolio to nearly 30,000 homes.
  • Regulator-rated top tier for governance (G1) and financial viability (V1).
Culture + Values
  • Providing an excellent service for our customers
  • Safety
  • Sustainability
Environment + Sustainability
25% fewer
missed appointments
Mobile app adoption has reduced missed service appointments by approximately 25%, improving operational efficiency.
50% energy cost savings
retrofitted homes
Residents of retrofitted Wright’s Lane homes enjoy up to 50% energy cost savings through improved efficiency.
8,955 homes
EPC C+ ratings
Enhanced energy performance across homes, with a significant increase to 8,955 properties meeting EPC Band C or above.
£250m sustainability bond
funding secured
A £250 million bond was issued to support sustainability initiatives, aligned with the company's finance framework.
  • Three core objectives: reduce contribution to and prepare for climate change; promote biodiversity and limit pollution; throw away less and use resources responsibly.
  • Target: improve rented properties to average EPC Band C or above.
  • Net zero carbon business target by 2050; detailed plan in Corporate Plan 2021‑26.
  • By March 2024, engaged third‑party verifier for carbon footprint and developing carbon reduction plans.
  • By March 2024, zero landfill waste target by 2026; waste action plan in place.
  • At March 2024, all retrofitted Wright’s Lane homes now EPC B or A with up to 50% energy cost savings.
  • By March 2024, 89 % satisfaction (4.6/5) with mobile app reducing missed appointments ~25 %.
  • By March 2024, EPC C+ homes rose from 8,409 to 8,955; average SAP rating for all homes: 73.63, new homes: 83.84.
  • Aims for biodiversity net gain in developments; native wildflower and bee corridor plantings underway.
Inclusion & Diversity
3% Gender Pay Gap
Target Aim
Aiming to maintain a median gender pay gap of less than or equal to 3%.
2‑star accreditation
Diversity Recognition
Received a 2-star Best Companies accreditation for their inclusion and diversity efforts in 2023.
5‑Year Targets
Equality Commitment
Set comprehensive equality, diversity, and inclusion targets as part of the Corporate Plan spanning 2021 to 2026.
  • Achieved 2‑star Best Companies accreditation for 2023 (up from 1‑star in 2022).
  • Set targets for equality, diversity and inclusion across the business in Corporate Plan 2021‑26.
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