Experienced Maintenance Administrator

Description

• Supporting supervisors and contract managers with reporting and administrative tasks
• Maintaining high standards of data accuracy and compliance
• Liaising with clients, subcontractors, operatives, and internal teams
• Ensuring accurate use of SORs, job coding, and system updates
• Coordinating the administration of responsive and planned maintenance works
• Acting as a key point of contact for client and resident enquiries
• Supporting junior administrators where required
• Managing operatives’ diaries, workloads, and appointments to support KPI delivery
• Proactively identifying and resolving issues to maintain service delivery
• Booking, scheduling, and monitoring repair and maintenance jobs from start to completion

Requirements

• Experience booking and managing high-volume maintenance jobs
• Proven experience as an Experienced Maintenance Administrator or in a similar role
• Strong IT skills, including Microsoft Word, Excel, and maintenance management systems
• Strong organisational skills with the ability to meet tight deadlines
• Strong working knowledge of SORs (Schedule of Rates)
• Excellent communication and customer service skills
• Previous experience within the social housing maintenance sector
• Ability to work independently while contributing to a team environment

Benefits

• Access to virtual GP services
• Employee health and leisure benefits including:
• Pension scheme
• Cash back on everyday healthcare costs (GP, dental, optical, prescriptions)
• Immediate start
• Wellbeing support and discounts
• Employee Assistance Programme (EAP)
• 20 days annual leave plus 8 bank holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance