Motion global IS Service Manager for R&D, engineering and product management

Description

• Drive continuous improvement in service delivery processes, asset management, and license/infrastructure cost efficiency.
• Support strategic planning and budgeting, collaborating with stakeholders on roadmaps, RFPs, and cost forecasting.
• Deliver and maintain IS solutions within the assigned domain, ensuring alignment with business needs and compliance standards.
• Build and lead high-performing teams, ensuring skills development, resource planning, and alignment with service levels.
• Ensure alignment of application with business strategy and needs.
• Ensure compliance and security through regular audits, adherence to ABB policies, and proactive risk management.
• Manage cloud infrastructure and PLM applications, focusing on performance, security, and cost optimization.
• Define and monitor the Service Level Agreement (SLA) for the applications in agreement with business requirements and application delivery organization.
• Lead application lifecycle management, including deployments, hosting, incident handling, and service desk coordination.
• Oversee end-to-end service delivery, including project management, testing, training, user support, and quality assurance.

Requirements

• A minimum of 7+ years of relevant experience working on PLM/CAD or other Engineering Applications
• A prior experience in leading IS team(s) is mandatory
• Capacity to translate business requirements into technical IS capabilities and solutions
• Excellent IS developing and operations skills, deep understanding of the overall context of business processes & technologies
• Relevant experience in project planning and execution as well as economic aspects of system management and life cycle
• Experience of identifying and resolving issues between team members or other teams
• Strong in information management, computer systems, business engineering or similar field
• Sound knowledge of ITIL processes & very good knowledge of IS Infrastructure (Cloud Hosting)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance