Enables dynamic, on-demand transit services for public agencies, schools, and transportation systems.
Design transit dispatch tools for agencies, covering paratransit, school buses, and equity.
6 days ago ago
$150,000 - $200,000
Intermediate (4-7 years)
Full Time
New York, NY
Hybrid
Company Size
1,900 Employees
Service Specialisms
Microtransit
Paratransit
Student transit
Transit consulting
Corporate and campus shuttles
Health transportation
Transportation planning
Operations and operational support
Sector Specialisms
Transit planning
Tech-enabled transit
Multimodal transit networks
Bus network redesign
Feasibility studies
Microtransit planning
Corporate shuttles
Campus shuttles
Role
Description
product design
ux design
user research
usability testing
platform extension
lifecycle management
Design products that serve rides based on rider eligibility, special conditions and disability aids
Work through the entire lifecycle of the project and collaborate closely with product managers, analysts, engineers, and other stakeholders.
Proactively identifies areas for improvement, effectively manages tradeoffs, and consistently delivers exceptional designs
Be the designer who charts the path for extending Via’s industry leading transit dispatch platform from on-demand to paratransit, school buses and fixed lines.
Conduct user research, usability testing and work with analysts to gather insights that inform design decisions.
Craft every detail of new product features, from idea to UX to pixel-perfect execution.
Requirements
figma
design degree
product design
motion design
systems thinking
communication
Experienced in working with complex systems and possesses a systems thinking mindset
Bachelor’s or Master’s degree in Design, HCI, or a related field, or equivalent practical experience.
Demonstrated experience working collaboratively, taking into account constraints on timeline, scope, and technical limitations to find practicable solutions that fit the needs of each individual project
5-7+ years of experience in digital product design, with a strong portfolio showcasing your expertise in leading design projects from concept to launch.
Craftsmanship - You have a high bar for craft and quality in your work
Design features with an eye towards special needs populations such as paratransit riders, students and caregivers ensuring that each experience is purposeful
Able to take ownership, work independently & be accountable for your work.
Excellent communication and presentation skills, capable of articulating design decisions and rationale clearly.
Proficient with Figma, and high-fidelity prototyping tool.
Experience in motion and interaction design (advantage)
Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Envision diverse user journeys based on the populations we are serving so that each one is fulfilled in an efficient and intuitive way while building products flexibly and scalably.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
Salary Range: $150,000-$200,000
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
700+ Partners
Global Clients
Operates with over 700 partners worldwide, including municipalities, schools, and healthcare providers.
$1B+ Funding
Capital Raised
Backed by over $1 billion in funding to support growth and innovation in TransitTech.
$3.5B Valuation
Market Value
Recently valued at $3.5 billion, establishing leadership in the transit technology sector.
Founded in 2012 as a ridesharing app with algorithm-driven route optimization.
Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems.
Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport.
Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs.
Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.
Culture + Values
They are driven by a shared purpose: to improve transportation by using technology to make it more accessible, efficient, and sustainable.
They foster an environment that celebrates curiosity, experimentation, and personal growth.
They believe in being clear and transparent, taking ownership, and following through.
They are relentless in their pursuit of excellence, never settling for ‘good enough.’
They work collaboratively, with a mindset of humility and a belief that they’re better together.
Environment + Sustainability
By 2040
Net Zero Goal
The company aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to sustainability and climate action.
Reduces carbon emissions for cities by using data-driven demand response in transit systems.
Partnerships focus on reducing vehicle miles traveled (VMT) to lower emissions.
Electric vehicle (EV) initiatives are part of their strategy to reduce their fleet’s carbon footprint and improve sustainability.
Inclusion & Diversity
40% Leadership
Female Representation in Leadership
40% of the leadership team is made up of women, reflecting significant strides in gender diversity.
30% Tech Roles
Gender Diversity in Engineering and Product Teams
Women represent 30% of the workforce in engineering and product teams, showcasing progress in gender diversity within technical roles.
Committed to building an inclusive culture where every individual feels respected, valued, and supported.