Field Service Engineer - Cannock

Description

• Ensuring all service information is read, understood and filed.
• Effectively contributing in recognising and improving work processes so as to drive greater efficiency.
• Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Escalating the appropriate action in relation to broken or damaged company equipment.
• Ensuring a good knowledge and understanding of Job Specific Safety Assessments (JSSA)
• Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is left.
• Carry out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Diagnosing specific fault issues and action appropriately.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.

Requirements

• Correctly filling all service manuals and that they are consistently updated.
• Good communicator at all levels.
• Ability to use own initiative.
• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Able to demonstrate previous experience in a similar role and / or industry.

Benefits

• Secure and progressive work environment.
• Training and personal development
• Flexible approach to work.
• The opportunity to work with an industry-leading manufacturer.
• Competitive salary and benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance