Leasing Consultant (Affordable Community)

Description

• Types up and delivers Community and resident letters with Manager approval.
• Cover leasing office on weekend shifts as needed
• Ensures all proper screening of applications, reviews and signs lease agreements and ensures proper collection of fees and rents, based on the HUD/LIHTC regulations accurately and timely.
• Welcomes and shows prospective residents the property, explain the application process. Prepares move-in packet upon approval of the application.
• Walks with a resident upon move-in to complete the move-in inventory sheet and ensure signature prior to keys being released.
• Reviews and explain information to resident (i.e., gate cards, gate codes, lease, community policies and move-in inventory), based on HUD, LIHTC programs.
• Answers telephones and provide leasing information, schedule appointments for tours, take maintenance requests, assist residents with needs, etc.
• Assist in keeping the office neat and clean.
• Assists in the handling of resident service request and various concerns as required.
• Assist in follow-up on work orders.

Requirements

• One year of LIHTC/Affordable housing experience.
• Proficient in computer software including but not limited to, Microsoft Office (Excel, Word and Outlook)
• High School Diploma and one to two years related experience and/or training in residential services, customer service, or sales or equivalent combination of education and experience.
• Experience with Bluemoon, Yieldstart preferred and Onsite or Yardi (CRM, Voyager, P2P) required.
• Previous experience with marketing, sales, and customer service

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance