Concierge

Description

In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety by checking surveillance cameras, door alarms, life safety systems, building alarms and investigating unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive and deliver packages, plants, prescription drugs, etc., as requested.
• Maintain the sign in/out log for the issuance of community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure resident, family, and employee concerns receive timely response and follow‑up to achieve high customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co‑workers.
• Make independent decisions when circumstances warrant such action.

Requirements

• Communicate clearly and effectively in English.
• Highly proficient with Outlook, Excel, and Word.
• Work effectively as part of a team and handle multiple tasks efficiently.

Benefits

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short‑term disability, long‑term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.

Community Name: Sage Harbor at Baywinde. Hourly rate ranges from $17.00 to $19.00.

Training + Development

Interview process

Visa Sponsorship

Security clearance