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Cortland

Service Manager

Company logo
Cortland
Cortland specializes in real estate investment, development, and property management.
Lead maintenance team to ensure efficient, safe operation of multifamily community
6d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Contractor
Raleigh, NC
Field
Company Size
1,000 Employees
Service Specialisms
Artificial Intelligence
Automation
Blockchain
Cybersecurity
Digital marketing strategy
Consulting
Venture Capital
Private Equity
Sector Specialisms
Industrial
Construction
Marine
Mining
Multifamily Residential
Role
What you would be doing
preventive maintenance
vendor management
inventory tracking
work inspection
team leadership
resident requests
  • Help your team anticipate problems that residents might have before they even occur
  • Keep track of a crazy number of details without feeling like your head might explode
  • Manage to keep the service vendors, maintenance budget, and supplies inventory on track
  • Oversee and inspect your team’s work, and sometimes perform the tasks yourself
  • Make your community a higher functioning and more efficient place for residents to call home
  • Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
  • Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
  • Serve as your community’s point person for creating a worry-free living environment
  • Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
What you bring
epa certified
cpo certified
electrical
plumbing
hvac
problem solver
  • Resourceful problem solver
  • Impeccable record-keeping and reporting skills
  • Current EPA and CPO certifications
  • Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
  • Solid record of carpentry, plumbing, and electrical repair experience
  • Physical agility and mobility
Benefits
  • Renewals have skyrocketed because life at your community is so worry-free – residents feel like they're on one giant "staycation."
  • Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
Training + Development
Information not given or found
Company
Overview
  • Founded in the early 2000s, this company has rapidly evolved into a leading real estate investment and management firm.
  • The company focuses on creating high-quality residential and commercial spaces that enhance communities and provide value to investors.
  • They manage thousands of apartments and properties across major U.S. cities.
  • Their approach to development is characterized by an innovative blend of design, sustainability, and market intelligence.
  • Known for delivering exceptional living experiences, they thrive on partnerships and long-term growth strategies.
  • Their portfolio includes luxury apartments, mixed-use developments, and commercial properties.
  • They are a prominent player in transforming urban landscapes, particularly in high-demand metropolitan areas.
Culture + Values
  • Customer-first approach
  • Collaboration
  • Innovation
  • Integrity
  • Excellence
  • Accountability
Environment + Sustainability
2050 Carbon Neutrality
Net-Zero Emissions Target
Describes the company's goal to achieve net-zero carbon emissions by a specific future year.
  • Integrates sustainability into real estate projects focusing on energy efficiency, water conservation, and sustainable materials.
  • Achieved LEED certification for several properties.
  • Uses energy-efficient systems in building designs.
Inclusion & Diversity
50% Women
Leadership Representation
The proportion of women in leadership roles reflects a significant commitment to gender diversity.
30% Minority by 2025
Leadership Representation by 2025
The target for minority representation in leadership roles highlights a forward-looking approach to diversity and inclusion.
  • Has set goals to increase the representation of women and minorities in leadership roles.
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