Experienced Commercial Door Technician

Company logo
Vortex Doors
Commercial‑industrial door repair & installation specialists since 1937
Install, repair, and maintain commercial doors, docks, and hardware for customers.
16 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Hamilton, OH
Field
Company Size
501 Employees
Service Specialisms
Commercial Door Services
Hangar & Large Scale Doors
Rolling Steel & Sectional Doors
Access Control Systems
Fire Doors, Inspection & Repairs
Automatic Door Systems
Security Gates & Grilles
Loading Docks & Equipment
Sector Specialisms
Commercial
Industrial
Transportation & Logistics
Cold Storage
Security
Building Access Controls
Parking Garage Services
Storefront Entrance
Role
What you would be doing
door installation
door repair
troubleshooting
hardware installation
quality checks
customer service
  • Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Ensure that all installed doors meet safety and building code regulations and standards.
  • Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
  • Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
  • Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
  • Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
What you bring
power tools
driver license
safety protocols
high school
3+ years
door hardware
  • Ability to use hand and power tools effectively.
  • Be able to drive a company vehicle and possess a valid driver license.
  • Ability to be persuasive with customers when necessary.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Must pass Drug test, Background check and Motor Vehicle check
  • Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
  • Excellent problem-solving and troubleshooting skills.
  • Knowledge of various door types, brands, and hardware.
  • Knowledge of computers.Excellent mechanical and technical skills.
  • Physically able to move items weighing 50 lbs. or higher.
  • Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
  • Attention to detail and a commitment to quality workmanship.
  • High school diploma or equivalent.
  • Reliable and Self Motivated
  • Possess interpersonal skills to relate to customers and solve issues.
  • 3+ years’ experience in the commercial door service industry.
  • Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
  • Excellent communication skills to collaborate with others under any type of condition.
  • Training on Hollow metal door, frame, and hardware.
  • Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
  • Ability to relay information in a fast-paced environment.
Benefits
  • Use of Company provided vehicle to conduct customer service visits.
  • Positive Work Environment.
  • Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
  • Continuous on-going training provided as you continue to grow with Vortex.
  • Company provided uniform, tools, and an annual boot allowance.
  • Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
  • Strong Safety Culture.
  • Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
Training + Development
Information not given or found
Company
Overview
1937 Founded
Year Founded
The company was established in Los Angeles in 1937 under the name LASSCO.
300M Revenue
Annual Revenue
The company currently operates with annual revenues around $300 million.
5 Acquisitions
New Locations
In 2024 alone, the company added five new locations through strategic acquisitions.
400+ Trucks
Service Fleet
The company operates with a fleet of over 400 stocked service trucks.
  • Typical projects range from hangar doors and warehouse roll-up systems to storefront glass, fire door inspections, access control, dock equipment, and specialty openings.
  • Its core strengths lie in fast, same-day response from self-performing centers and highly trained technicians.
  • Unusual fact: The company’s roots trace to bomb-shelter blast door manufacturing during wartime, setting a legacy of heavy-duty engineering.
Culture + Values
  • Quality - We are committed to the highest standards in everything we do, ensuring the safety and reliability of our products.
  • Innovation - We embrace innovation to drive improvement, delivering advanced, efficient solutions.
  • Customer Focus - Our customers’ needs are at the heart of everything we do, and we provide products and services that exceed expectations.
  • Collaboration - We work together to deliver better solutions and achieve common goals.
  • Sustainability - We are committed to sustainable practices in our products, processes, and solutions, helping to reduce environmental impact.
Environment + Sustainability
Net zero by 2050
Carbon Emissions Target
Aiming to achieve net zero carbon emissions to enhance environmental sustainability.
  • Improving sustainability through energy-efficient designs and manufacturing processes.
  • Sustainable product design featuring recyclable materials and energy-efficient technologies.
  • Continuous enhancements in waste reduction and recycling within production facilities.
  • Collaborations with industry leaders to promote green building practices and reduce environmental impact.
Inclusion & Diversity
  • Committed to creating an inclusive workplace that values diverse perspectives and backgrounds.
  • Aims to enhance gender diversity in leadership roles and across all levels of the workforce.
  • Provides equal opportunities for growth and professional development to all employees.
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