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Bgis

Regional Service Manager

Company logo
Bgis
BGIS provides integrated facility management services to optimize operational efficiency.
Lead HVAC service technicians, manage operations, ensure safety and client satisfaction.
6d ago
$95,000 - $110,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chicago, IL
Field
Company Size
8,000 Employees
Service Specialisms
Facilities Management
Project Management
Energy Management
Sustainability Consulting
Design and Engineering
Construction Management
Property Development
Real Estate Services
Sector Specialisms
Healthcare
Education
Government and Public Sector
Oil, Gas and Resources
Critical Environments
Utilities and Infrastructure
Retail
Financial Services
Role
What you would be doing
dispatch management
preventive maintenance
inventory management
process improvement
regulatory compliance
budget management
  • Manage operational budgets, optimizing costs and resource utilization.
  • Review service and repair invoices for accuracy and efficiency.
  • Support team members with expert problem-solving and guidance.
  • Ensure compliance with all applicable regulations and service level agreements.
  • Work cross-functionally to deliver specialized support and seamless service.
  • Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion.
  • Oversee hiring, performance evaluations, and compensation recommendations.
  • Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention.
  • Schedule and manage preventative maintenance and service tasks.
  • Drive operational efficiencies by analyzing work volume and developing corrective solutions.
  • Provide ongoing feedback and coaching to enhance team performance.
  • Resolve operational issues with urgency to exceed client expectations.
  • Manage inventory to support service delivery.
  • Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring.
  • Collaborate with stakeholders to refine processes and implement standard operating procedures.
What you bring
hvac
microsoft office
leadership
5 years
associate degree
problem solving
  • Associate degree, equivalent training, or relevant work experience.
  • Strong relationship-building skills with internal teams, clients, and vendors.
  • Proficiency in Microsoft Office and related computer applications.
  • Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians.
  • Proactive problem-solving mindset with a focus on continuous improvement.
  • Ability and willingness to travel frequently for meetings and job visits (reimbursement provided).
  • Certification or additional training in a relevant specialty is a plus.
  • Excellent communication skills, including influencing, negotiating, and client-facing interactions.
  • Self-motivated with the ability to multitask and manage independently.
  • In-depth knowledge of commercial HVAC service and installation.
  • Company-issued cellphone and tablet for seamless work.
  • Strong leadership skills to engage and motivate teams to achieve goals.
  • Valid driver’s license and access to personal transportation for work-related travel.
Benefits
  • Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel.
  • Opportunities for career advancement and potential relocation.
  • Access to corporate perks through ADP.
  • Reasonable accommodations available for qualified individuals with disabilities.
  • Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA).
  • Annual boot voucher to keep you equipped.
  • 401(k) Match: 5% employer match to secure your future.
  • Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure.
  • A Company That Cares: We’re invested in your success, offering clear paths for career growth and professional development.
  • Robust technical training and career development programs.
  • Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas).
  • Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle.
  • Comprehensive health, life, and disability benefits package.
  • Competitive Salary: $95,000–$110,000 annually.
Training + Development
Information not given or found
Company
Overview
200M+
Managed Square Feet
Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.
  • Founded with a focus on providing top-tier facility management services across North America.
  • Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
  • Works with various sectors, including commercial, industrial, and government infrastructure.
  • Provides services ranging from facility management to energy optimization and project management.
  • Offers a range of solutions, from technical services to space planning and design.
  • Operates across key markets in Canada, the United States, and abroad, with a growing global presence.
Culture + Values
  • Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
  • Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
  • Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
  • Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
  • Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.
Environment + Sustainability
2050
Net Zero Target
Commitment to achieving net zero emissions.
  • Reducing energy consumption and carbon emissions across all operations.
  • Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
  • Developing long-term sustainability roadmaps aligned with global climate change objectives.
  • Investing in renewable energy solutions and energy optimization initiatives across their portfolio.
Inclusion & Diversity
  • Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
  • Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
  • Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.
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