Clerk III (After-Hours Public Works Dispatcher) - REPOST

Overview

Handles after‑hours public works calls, dispatches crews, and manages records.

Key Responsibilities

• sap entry
• gis mapping
• alarm monitoring
• record maintenance
• crew dispatch
• public liaison

Tasks

-Dealing extensively with staff and the public. -Providing liaison from mobile users to branch offices, City Hall and other public agencies as required. Assist Police, Fire and related departments under emergency conditions. -Monitoring, reporting and responding to water, sewer, intrusion, fire and other system alarms. -Creating and maintaining office files. -Performing SAP data entry for payroll time entry, costs and billing. -Researching and providing complex and accurate utility information from utility maps, external utility companies, GIS, VanMap and Hansen to crews and the public upon request. -Maintaining and updating computer and manual record systems. -Answering the phone and dispatching crews.

Requirements

• ms office
• sap
• hansen
• grade 12
• problem solving
• asset management

What You Bring

-Word processing, spreadsheet and database duties as required. -Demonstrated problem solving skills, and excellent interpersonal and communication skills are essential. -Considerable related clerical experience working with computerized record keeping systems, as well as excellent numerical skills with good attention to detail, effective keyboarding and accurate data entry ability. -Completion of Grade 12, including or supplemented by courses in mapping software, MS Office programs and other standard software courses, or an equivalent combination of education and experience. -Knowledge of OMS, VanMap, ENGIS, SIS, Hansen and SAP or equivalent programs are preferred -Ability to remain motivated working alone. -Experience in using and operating a maintenance/asset management systems such as Hansen and a sound knowledge of underground utilities and knowledge of operational work for street maintenance and traffic crews and underground and overhead utility crews. -Preference will be given to candidates with prior public works dispatch and operator experience -A Police Record Check is a requirement of the position. A clearance requires the absence of any criminal charges or convictions related to this position. -Good organizational skills to handle a heavy workload, and demonstrated ability to handle volume with deadlines, frequent interruptions and changing priorities. -Considerable knowledge of applications such as MS Word, Access and Excel are required. -Some experience in doing payroll time entry, accounts payable and activity allocations in SAP;

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About City Of Vancouver

-The City of Vancouver is committed to enhancing the city's livability and sustainability through its services. -It oversees the development of infrastructure and the implementation of policies to support growth. -The city actively engages in residential, commercial, and public sector projects to meet evolving needs. -Notable for its comprehensive approach to urban planning, transportation, and environmental management. -Vancouver stands as a beacon of urban development with projects that integrate technology and sustainability. -Has led a series of landmark initiatives in housing, green spaces, and public transportation expansion.

Sector Specialisms

Security Clearance

-police record check required; must have no criminal charges or convictions related to the position.