Maintenance - Service Manager at Morgan Properties in Fayetteville, NC | USD23-27 | Kablio

Role

Description

strategic planning

maintenance forecast

repair management

resource management

team leadership

Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.

Requirements

communication

5+ years

leadership

hvac cert

driver's license

problem-solving

Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
5+ years of managerial experience at an apartment community of 500 units or more.
Strong problem-solving abilities and the capacity to make timely, effective decisions.
Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
Proven leadership experience in service or maintenance, preferably in a large residential setting.
Must have a valid driver's license.
Must live within a 30-minute commute of the property.
Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
Excellent communication skills for leading teams and engaging with residents.
HVAC/EPA/CFC Certification preferred.

Benefits

$300 Morgan Essentials – paid quarterly
Education/Tuition Reimbursement
401(k) Retirement Plan with company match
Long and Short-Term Disability
Employee Assistance Program
Up to 100% Rent Discount
Life/AD&D Insurance
On-call Appreciation: $15/day for holding the on-call phone
Generous paid time off, including 10 holidays per year and sick leave
Pay Range: $23.00-$27.00/Hr.
Additional employee discounts available!
Medical, Dental, and Vision benefits
Employee Referral Payment Program – up to $750
Property Staff Shared Renewal Commissions – paid monthly

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1985

Year Established

The company was established as a leader in property management.

Focuses on multi-family residential communities, managing thousands of units across various states.
Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
Excels in property maintenance, community engagement, and operational efficiency.
Portfolio spans from luxury to affordable housing, offering diverse living options.
Known for strategic acquisitions and a commitment to excellence in property management.
Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Culture + Values

Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
Integrity is a commitment to doing right by employees, residents, and communities.
Diversity is embraced and celebrated.
Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.

Environment + Sustainability

2024

Urban Benchmark

Lacks a comprehensive sustainability strategy or materiality assessment.

No disclosed net-zero emissions target date or carbon reduction commitments.
Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.

Inclusion & Diversity

Create a workplace culture where each employee feels connected, empowered, and heard.
Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
Did not publicly disclose gender-specific demographic statistics or targets.

Articles

Morgan Properties – Wikipedia

Morgan Properties – PERE Institutional Profile

Morgan Properties Resident Feedback (Reddit)

Role

Description

strategic planning

maintenance forecast

repair management

resource management

team leadership

Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.

Requirements

communication

5+ years

leadership

hvac cert

driver's license

problem-solving

Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
5+ years of managerial experience at an apartment community of 500 units or more.
Strong problem-solving abilities and the capacity to make timely, effective decisions.
Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
Proven leadership experience in service or maintenance, preferably in a large residential setting.
Must have a valid driver's license.
Must live within a 30-minute commute of the property.
Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
Excellent communication skills for leading teams and engaging with residents.
HVAC/EPA/CFC Certification preferred.

Benefits

$300 Morgan Essentials – paid quarterly
Education/Tuition Reimbursement
401(k) Retirement Plan with company match
Long and Short-Term Disability
Employee Assistance Program
Up to 100% Rent Discount
Life/AD&D Insurance
On-call Appreciation: $15/day for holding the on-call phone
Generous paid time off, including 10 holidays per year and sick leave
Pay Range: $23.00-$27.00/Hr.
Additional employee discounts available!
Medical, Dental, and Vision benefits
Employee Referral Payment Program – up to $750
Property Staff Shared Renewal Commissions – paid monthly

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1985

Year Established

The company was established as a leader in property management.

Focuses on multi-family residential communities, managing thousands of units across various states.
Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
Excels in property maintenance, community engagement, and operational efficiency.
Portfolio spans from luxury to affordable housing, offering diverse living options.
Known for strategic acquisitions and a commitment to excellence in property management.
Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.

Culture + Values

Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
Integrity is a commitment to doing right by employees, residents, and communities.
Diversity is embraced and celebrated.
Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.

Environment + Sustainability

2024

Urban Benchmark

Lacks a comprehensive sustainability strategy or materiality assessment.

No disclosed net-zero emissions target date or carbon reduction commitments.
Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.

Inclusion & Diversity

Create a workplace culture where each employee feels connected, empowered, and heard.
Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
Did not publicly disclose gender-specific demographic statistics or targets.

Articles

Morgan Properties – Wikipedia

Morgan Properties – PERE Institutional Profile

Morgan Properties Resident Feedback (Reddit)