Flight Service Coordinator

Description

• Maintains cash drawer and accurately tracks expenses and credit card by taking customer payments and balancing the drawer daily
• Ensure the FBO facility is always prepared for customers visits; special requests from customers are set up and light cleaning duties
• Coordinate all aircraft related services, such as hotel reservations, catering, fueling and power requirements, transportation of the crew, and general declarations for Customs
• Perform other duties as required to maintain and enhance office efficiency and service to our customers
• Responsible to take the flight set up information for the purpose of scheduling incoming aircraft
• Attend to the needs of pilots, passengers and other customers prior to, during and following up on flights
• Responsible for general office duties such as answering the telephone, inputting information, doing a daily deposit, etc

Requirements

• Must meet qualifications for Airport Red Pass, AVOP and have a valid Driver’s License
• Ability to work well both indoors and outdoors in an FBO facility environment
• Excellent oral and written communication
• Provide excellent customer service, with proven ability to multi-task in high pressure situations
• Computer literacy is a requirement - experience with MS Word and Excel is preferred
• Aviation industry experience considered an asset
• Able to make operational decisions and support team members
• High School diploma required
• Strong ability to analyze problems and develop solutions

Benefits

• Work Environment – Work at our beautiful Fixed Base of Operations
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
• Wellness Support – With 24/7 access to our Employee & Family Assistance Program
• Competitive Compensation – Including an annual bonus plan, and pension plan
• Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
• Flexible Work Model – Structured rotational schedule, home after each shift
• Paid Vacation

Training + Development

Interview process

Visa Sponsorship

Security clearance