Implementation Consultant

Description

• Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards
• Delivering internal and external training
• Adheres to Integrity work processes, quality standards, and deliverable templates
• Provides technical support to clients whilst implementing and executing projects
• Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully
• Works with clients to install and configure Hexagon products both onsite and virtual
• Providing feedback based on client experiences
• Tests and troubleshoots functionality of installed systems
• Provides feedback based on client experiences for product and process improvements
• Completes project related expense reports and timesheets within a required timeframe
• Ensuring operational policies are followed
• Conducts training with client on the utilization and administration of Hexagon products
• Identifying areas for improvement and suggesting opportunities
• Identifies and documents technical issues to be escalated to product and system integration teams
• Works with clients to execute the project plan – implementing technology, configuring scripts, data collection and processing for the project
• May work on pre-sales activities
• Coordinates and submits information to Technical Support in a timely manner for projects
• Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training.
• Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s)
• Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.)
• May perform various back-office activities to support and strengthen the services group
• Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services.

Requirements

• Cyber Integrity™
• Knowledge in application programming & languages (e.g., VB script, Python, Power BI, etc.)
• Experience in process control and Industrial Control Systems (ICS) equipment
• Experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure)
• Experience in process control and working with ICS technology is preferable
• Works both independent and among teams to solve problems quickly and effectively
• Maintains a professional demeanor while interfacing with clients
• Experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.)
• Comfortable with networking access control (security control)
• Experience in working with and configuring Operating Systems (OS) in a server environment
• Experience in coaching and mentoring professionals
• Certified Cisco Network Associate (CCNA)
• Engineer is expected to travel his 70% business hours to visit multiple sites in KSA located Jubail, Udhailiyah, Ras Tanura, Jazan, Yanbu
• Experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.)
• Strong knowledge in Purdue Model for Industrial Control System (ICS) networking
• Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s)
• Experience in designing, evaluating, advising and implementing software solutions
• Automation Integrity™
• Demonstrating excellent oral and written communication skills
• Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio
• Demonstrating an ability to work in a team effectively
• Fair knowledge of multiple Hexagon solutions
• Experience of installation and configuration of Microsoft SQL
• Microsoft Certified System Engineer (MCSE)
• Highly organized with an ability to multi-task
• Quick learner and pays attention to details
• Certified Information Systems Security Professional (CISSP)
• Fluent English (including verbal and written)
• Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly
• Experience in design/create/edit scripts, batch jobs etc.
• Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.)
• Certified Cisco CompTIA certification

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance