Retail Account Manager

Description

• Provide demonstrations and machine walk around to customers at dealership.
• Make adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Meet or exceed company targets for calls and sales quota.
• Attend training and sales meetings as required to stay current with new equipment and current technology.
• Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process.
• Ensure that leads and quotes are followed up quickly (within 24 hours).
• Welcome and greet potential customers at dealership. Listen to their requirements, answer all inquiries with detailed information and make compact product equipment recommendations.
• Maintain an updated knowledge and understanding of manufacturer discounts and special dealer pricing programs
• Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments
• Complete evaluation of used equipment to determine trade-in value when requested.
• Reporting: Maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including and not limited to calls, leads, quotes, and customer management.
• The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

Requirements

• Strong Communication Skills: Ability to communicate effectively with teammates and customers with persuasive personally and negotiation skills. Fluency in Spanish is preferred but not required.
• Customer Focus with strong ability to prioritize customer needs and expectations with an ability to provide and customer excellent service experience
• Customer Service experience
• The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Specific vision abilities required by this job include close vision, and color vision.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form with strong problem-solving skills.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Valid Drivers License
• Bachelor’s degree or equivalent from four-year college or a minimum of 1 years related experience is preferred, but not a requirement.
• Must be able to self-manage/self-motivate with persuasive personally and negotiation skills.
• PC literate, proficient with MS Office, with an emphasis in Excel, Outlook and Dynamics required.
• Valid Driver’s License and maintain a clean driving record.
• Quick learner with the ability to think out of the box.
• The employee is occasionally required to sit.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance