General Manager

Description

• Responsible for financial performance of the operating unit including sales, revenue, operating income, and cash flow.
• Collaborate with managers on key metrics. Coordinate the activities between service and construction to assure maximum client satisfaction.
• Partner with Safety Manager to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. Assist local safety champion to lead and facilitate monthly safety meetings.
• Partner with leaders to recruit, hire and retain the top technicians in your market.
• Provide leadership to team for all operating departments including HVAC Service, HVAC Construction and Plumbing.
• Establish and support departmental policies, goals, and objectives, with management, and staff members that align with company culture and values, as necessary.
• Assist with the recruiting and onboarding of new team members. Provide opportunities for other team members to develop skills and knowledge for future career growth.
• Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment.
• Perform all necessary supervisory functions to effectively and efficiently manage all personnel assigned.
• Assist in the development of the annual operating budget and manage performance to budget.
• Establish and maintain strong strategic customer relationships, achieving not only their personal sales goals but the other sales team members achieving their goals as well.
• Provide leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished.

Requirements

• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to travel to locations within regional operations and attend meetings on a periodic basis.
• Knowledge of business and management principles involved in strategic sales planning, resource allocation, and managing people.
• The ability to develop, organize, and accomplish specific goals and plans.
• Ability to effectively communicate information and ideas so others will understand and influence buy-in from the team.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Bachelor’s degree in engineering, business or related field, or Post-Secondary Certificate awarded for training completed after high school (for example, Trades, Engineering, Pipefitting, etc.) or equivalent.
• Ability to analyze information and make decisions for future execution.
• Ability to understand financial statements and reporting including P&L, POC, and key metrics.
• Ability to work independently with little to no supervision.
• Outstanding problem-solving skills – ability to define and structure problems, collect, and analyze data, understand financial impact, and turn recommendations into execution.
• Strong leadership skills to support a collaborative, team-based environment.
• Proven track record of delivering desired results in a sustainable, ethical, and collaborative approach.
• Teamwork orientation and ability to guide, direct, and motivate subordinates.
• Strong technical knowledge in HVAC service, construction, and plumbing.
• 10+ years of experience progressive management experience in the HVAC/Mechanical service, construction, or plumbing industry.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance