Sales Engineer

Description

The Sales Engineer will engage directly with our dealers to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our field sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer and end-user inquiries.

We are looking for a technical expert who is ready to "build it, break it, and fix it". This role offers the unique opportunity to manage your own home test lab to vet new Brivo products. This remote position is based in or near Los Angeles, CA, and covers the Southwest territory. If you're passionate about technology, customer service, and adhering to good operational practices, we invite you to join our team.

• Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo products.
• Respond to design and technical requests from resellers and Regional Sales Managers (RSMs), including building Bills of Materials (BOM) for new projects.
• Develop and maintain technical documentation.
• Assist in driving sales growth among independent and national resellers in the assigned territory.
• Collaborate on initiatives to enhance overall reseller performance.
• Provide remote and on-site support for escalated technical issues.
• Represent the company and products at customer engagements and field events.
• Communicate customer needs to product management teams.
• Conduct system demonstrations and presentations for resellers and end-users via virtual platforms and in-person field engagements.
• Serve as a primary sales and technical advisor for Brivo products and 3rd party API partner integrations.

Requirements

• Proficient in delivering pre-sales and technical training content.
• Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
• Experience in physical security or access control, with 3+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
• Bachelor’s degree or equivalent experience.
• Possession of a valid Passport and willingness to travel 50%-75%, including outside the assigned territory; proximity to a major airport is required.
• Proficiency with LucidChart, Google Workspace, and Asana.
• Experience in creating a bill of materials (BOM).
• Capable of lifting 50 lbs.
• Previous experience crafting responses to functional and technical requirements for RFIs and RFPs.
• Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.

Benefits

The compensation package for this full-time position includes a base salary range of $95,000 - $105,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at brivo.com/about/careers.

Training + Development

Interview process

Visa Sponsorship

Security clearance