File Coordinator
American Restoration
Manage job approvals, communication, and documentation from work authorization to production.
14 days ago ago
$18 - $25
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Lacey, WA
Field
Company Size
501 Employees
Service Specialisms
Restoration Services
Construction Services
Emergency Response
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Asbestos Removal
Storm Damage Restoration
Sector Specialisms
Residential
Commercial
Industrial
Role
What you would be doing
estimate creation
xactimate
crm management
job documentation
stakeholder updates
job flow
- Create estimates for jobs the inspector needs within 24 hours
- Utilize tools to help with scoping, sketching, and documentation. These tools include job management software, Xactimate, and CRM
- Documentation of all communication and job progress in dedicated job management software
- Keep all stakeholders informed of job status daily from signed Work Authorization until approvals (this includes homeowner, tenant, property manager, adjusters, referring party, etc.)
- Weekly Strategy meetings with Marketing Rep, Operations Manager, inspector(s) and GM to review prior weeks Secured and Non-Secured jobs
- Manage all aspects of job flow from signed Work Authorization until production begins
- Finish all daily tasks assigned to you prior to leaving for the day as well as re-tasking job status are completed at each step
- Organize all job information and documentation in appropriate CRM utilizing pictures, notes, and tasking features.
What you bring
excel
xactimate
iicrc wrt
driver's license
problem solving
construction
- Experience in Microsoft programs such as Word and Excel as well as CRM proficiency
- Strong time-management and people skills
- Valid driver's license
- Ability to overcome challenges and obstacles through problem solving
- GED or Equivalent
- Minor construction experience
- Strong attention to detail and work ethic
- IICRC WRT and either AMRT or ASD Certifications
- Excellent communication skills and a high level of comfort speaking to customers
- Experience in construction sales environments
- Has own set of basic tools
- Demolition experience
- 1 year minimum in current position if promoting from within (must be in good standing on last performance review; a 4 or better with no performance improvement plan in place)
- Professional appearance and demeanor
- Xactimate proficiency
- Career Growth Opportunities Within a National Platform
- Ongoing Training & Certification Support
- Bonus opportunities
- Full Health Insurance (Medical, Dental, Vision)
- Competitive Pay (DOE)
- 401(k) with Company Match
- Salary: $18.00 - $25.00 per hour DOE
- Paid Time Off (PTO) & Paid Holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Eight brands
acquired since 2019
The company has acquired and integrated eight long-standing local restoration brands.
34 years
community roots per brand
Each acquired brand has an average of 34 years of community roots.
10k+ sites
restored annually
The company restores over 10,000 customer sites each year.
22 locations
unified operations
Backed by recent investments, the company unified operations across 22 locations.
- It tackles diverse damage scenarios—water, fire, smoke, mold, environmental hazards—plus full reconstruction and contents recovery.
- Serving both homes and commercial properties.
- By preserving each brand’s local identity while centralizing support, it offers both hometown service and scalable capability.
- Rapidly expanding, it recently secured its first national account and opened new locations.
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