A public transportation provider delivering integrated transit services to communities.
Partners with other HR practitioners to support work with executives, business leaders and other stakeholders. Works collaboratively to develop tailored learning strategies and interventions in support of desired performance or business objectives. Provides coaching on implementation and sustainment of tailored learning initiatives.
Oversees Learning program delivery, ensuring compliance with practices and standards, quality assurance, optimized value, and integration across enterprise training functions. Leads post-implementation assessment of Learning return on investment and learning sustainment.
Proactively researches and maintains awareness of best practice, trends, and methods; develops and maintains a clear understanding of TransLink’s strategic and operational priorities, including the climate and culture; provides related recommendations to optimize learning programs and services. Identifies opportunities to leverage technology, online resources, or specialized tools.
Acts as a change agent in moving the organization toward a learning culture. Leads assessment of organizational learning needs, identifying and analyzing learning trends, patterns and gaps at all levels, and establishes optimal approach and methods to address requirements while also ensuring alignment to Learning program strategies.
Collaborates with the Senior Manager in development of Learning program strategies that support the broader strategies for the department and also address enterprise business requirements. Implements approved strategies, and also develops, recommends and implements policies, practices, processes and systems; identifies and monitors enterprise KPI’s.
Plans and oversees the work of external consultants, ensuring assignments support Learning program strategies and are aligned to the broader goals of the department and the enterprise. Monitors consultant outputs for quality and compliance, ensuring results meet specified standards and requirements.
Supervises reporting staff, including selection, development, coaching, managing performance, assigning/reviewing work and all other people management practices. Emphasis is on ensuring staff are fully trained, and resourcing levels are effectively leveraged across areas of accountability.
Provides expertise and technical consultation, training and support on the enterprise learning management system (LMS) and other learning technologies. Provides guidance and expertise on eLearning solutions and best practices. Ensures learning content aligns with eLearning standards and supports compatibility with the LMS.
Provides day-to-day oversight of the learning program for the TransLink enterprise, including all aspects of learning and learning measurement. Collaborates with the Senior Manager in development of Learning program strategies that support the broader strategies for the department and also address enterprise business requirements. Implements approved strategies, and also develops, recommends and implements policies, practices, processes and systems; identifies and monitors enterprise KPI’s. Plans and oversees external consultants in the delivery of Learning program elements, and supervises internal resource(s).
Leads and provides guidance in instructional design methods, content development, implementation and evaluation of enterprise learning solutions; includes design, development and maintenance of in-house training programs. Develops corporate adult learning principles, instructional design theory, and standards.
Solid problem solving and decision making skills to deal with obstacles during program development and implementation
Working knowledge of enterprise authoring tools (Adobe Captivate and/or Articulate Storyline); and familiarity with video and audio production and graphic design, including Camtasia and Adobe Creative Suite is an asset
Advanced knowledge of Learning Management Systems (LMS), their general function, and how they are used to manage and deliver learning. Knowledge or experience with SAP SuccessFactors preferred.
Advanced knowledge of the concepts, principles, practices and techniques of learning, particularly in the context of adult learners, with demonstrated ability in building learning strategies and developing related standards, practices and measures, and with expertise in instructional design and learning methodologies
Advanced interpersonal and communication skills to provide consultation, advice and technical expertise to executives, business leaders, and stakeholders on learning interventions and tailored learning strategies
Solid research and analytical skills to conduct needs assessments, and identify best practice trends and methods
37.5 hours per week.
Solid leadership, development and team building skills to perform the full scope of supervision with reporting staff, and oversight of external consultants
Solid planning and organizational skills with ability to lead L&D program development and implementation
The requirements for this job are typically acquired through a degree in a related discipline, and six years of organizational development/learning & development experience at progressive levels of responsibility. Master’s degree or equivalent is considered an asset. Background in culture and project change management is an asset.
The salary for this position ranges from $89,600 $134,400 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Rate of Pay
This position offers the flexibility of working both on-site and remotely within B.C.
Work Schedule