Client Service Director - Water/Wastewater

Description

• Be a key contributor to statewide strategic planning, utilizing marketing knowledge and established client and teaming relationships.
• Build, lead, and motivate teams to provide unsurpassed client service on projects delivered.
• Utilize relationships, personal resume, and strategic planning skills to pursue and win work.
• Travel to client and project sites for client visits/meetings and to other Kennedy Jenks offices as necessary.
• Be responsible for managing key and strategic projects from the planning phase through construction.
• Lead strategic project positioning across your territory, including development of key teaming partners, oversight of proposal development, and interview preparation.
• Leverage existing municipal and industry relationships and KJ’s local and national project resumes to expand service offerings.
• Oversee project development, including scope, schedule, fee preparation, negotiation, project staffing, and coordination of activities related to planning, design, and construction.
• Engage the marketplace to identify new clients and projects, and collaborate with and enhance our established team to pursue and win those opportunities.
• Contribute to project delivery goals through managing projects, being a project engineer, or project team member.
• Lead client service and professional engagement to develop and enhance personal and corporate brand awareness, identifying new opportunities and partnerships to further expand growth.
• Collaborate with internal leaders for strategic hiring and staff development.

Requirements

• Ability to travel to clients and KJ offices as needed.
• An entrepreneurial spirit with proven experience in business development, relationship building, negotiation, and client service management, delivered with the highest degree of integrity.
• BS or MS in Civil, Chemical, Environmental, or similar engineering field. PE license or ability to immediately obtain license. Design-Build experience and DBIA certification is a plus.
• Thorough understanding of the local market, established industry relationships, and strong technical knowledge of the water, wastewater, pipeline, stormwater, environmental, and industrial consulting business.
• Strong writing, editing, research, and verbal communication skills.
• Enthusiasm for team building, staff development, and collaborative inclusive leadership.
• Minimum fifteen (15) years of relevant experience.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance