Outfall Investigation Technician

This role is part of the Environmental Protection Team, who are responsible for the delivery of the Surface Water Outfall Programme and investigation of polluted surface water outfalls suffering from widespread urban diffuse sources, mostly third-party misconnections.

• Perform follow-up visits to check rectifications, assist customers in finding solutions, and diagnose pollution at outfalls.
• Identifying and tracing pollution in the affected catchments, and narrow down areas and sub-catchments to street and property levels using lift and look tracing, caging, CCTV and sampling.
• Support network regions with reactive tracing where required, and STW catchment investigations.
• Completing survey sheets detailing the issue for the customer to rectify.
• You will carry out property surveys at domestic and commercial properties to check connections using dye and CCTV and identify misconnections or other pollution sources.
• Technicians may also be required to install missing surface water rodding eye caps in private drains, which requires confined space entry and light civil work.

Base location: London – Travel will be required to the following locations: Hogsmill (KT13BW), Mogden (TW77LW), Maple Lodge (WD39SQ) & Slough (SL14QA).

• Previous experience in a similar role within the water industry.
• Competent at using the appropriate IT systems, GIS and O365 software.
• Excellent organisational skills.
• Knowledge of drainage and sewerage systems is desirable.
• Full UK Driving License for daily travel to locations for assigned project work and customer properties.
• Excellent customer service and communication skills.

At Thames Water, no two days are the same. You’ll find purpose in your work, enjoy flexible working, and benefit from great career development and wellbeing support. We’re proud to be a diverse and inclusive employer, welcoming applications from all backgrounds.

• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Generous Pension Scheme through AON.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Van and PPE provided for business use.
• Performance-related pay plan directly linked to company performance measures and targets.
• Offering a salary up to £32,000 depending on skills and experience.