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Assistant Community Manager - DFW
Vidalta Residential
Assist in managing community operations, finances, leasing, and resident relations.
8d ago
Junior (1-3 years)
Full Time
Miami, FL
Onsite
Company Size
150 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Sector Specialisms
Residential
Role
What you would be doing
rent collection
lease administration
marketing outreach
resident relations
property inspections
emergency management
- Assist in evaluating and recommending changes on rent/pricing strategies and ensure websites and marketing materials are accurate and updated.
- Participate in resident planned activities for maximum customer satisfaction.
- Confirm all leases and corresponding paperwork are completed and input the software system accurately and on a timely basis.
- Encouraging lease renewals and negotiating terms to minimize vacancy rates.
- Managing delinquent rent collection efforts, which may involve sending notices, coordinating eviction processes, and working with collection agencies if necessary.
- Assist with legal proceedings.
- Assist in marketing efforts, including showing vacant units to prospective tenants and answering inquiries.
- Assist team with other various tasks as required.
- Follow all Key Performance Indicators, like Occupancy more than 95%, Net Leased more than 93%, Renewal retention per month 50% as a minimum standard, 60 days vacant – ZERO, among others KPIs.
- Assist with lease preparation, signing, and administration.
- Collaborate with the maintenance team to address work orders and ensure timely repairs and maintenance of the property.
- Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
- Assist in rent collection and expense control to maintain the financial health of the property.
- Ensure timely communication and follow up for all resident concerns, renewals, and service requests.
- Foster positive relationships with residents, addressing their concerns, and ensuring a high level of satisfaction.
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Participate in property inspections to ensure that the physical aspects of the community will meet or exceed established standards regarding the grounds, curb appeal, market ready units, risk management/safety requirements, models, cleanliness, and general appearance. Prepare to implement corrective measures as necessary.
- Assist in proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.)
What you bring
onesite
microsoft office
fair housing
bilingual
property management
2 years
- Exceptional customer service and problem-solving abilities.
- Experience with Onesite (Community Software System) and Microsoft Office Suite including Word, Excel, and Outlook.
- Have prospect complete application and secure deposit in accordance with Vidalta procedures and Fair Housing requirements.
- Bilingual (English and Spanish) a plus
- Strong organization skills and excellent verbal and written communication skills
- Experience in collections, sales, and marketing.
- Must possess a consistently positive attitude.
- Familiarity with fair housing laws and regulations.
- Minimum 2 years’ experience in property management required.
- Flexibility to work on weekends and accommodate varied schedules.
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Interview process
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Security clearanceInformation not given or found
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Company
Overview
6.6k Units
Apartments Managed
Operates across fourteen U.S. cities, managing thousands of residential units.
183 Units
Conversion Project
Successfully transformed an older building into a modern residential community.
- Started in 2015 by a group passionate about raising the bar in multifamily living.
- Operates under Vidalta Property Management LLC, transforming existing buildings into vibrant residential communities.
- Specialises in residential and multifamily property management with strong service-oriented operations.
- Known for modern amenities, responsive maintenance training programs, and resident-first philosophy.
- Based in Miami, Florida, serving markets throughout the Southern and Southeastern United States.
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