Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Requirements
teamwork
leadership
communication
flexibility
computer
on‑call
The employee must occasionally lift and/or move up to _25__ pounds
Ability to work effectively in a team environment.
Current account is in good standing (if current resident).
Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Continually required to talk or hear
Continually required to utilize hand and finger dexterity
Frequently required to walk
Occasionally exposure to outside weather conditions
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Knowledge of or willingness to learn about campus resources and services.
Basic computer proficiency and ability to learn software applications.
Ability to be on-call for emergencies.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Flexibility to work evenings, weekends, and occasional special events.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Strong organizational and time management skills.
Understanding of and commitment to diversity, inclusion, and respect.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to transform student housing into a more innovative, student-focused experience.
Leads the industry in student housing solutions, managing properties that cater to modern academic lifestyles.
Known for providing comprehensive property management services, ranging from leasing to operational efficiency.
Specializes in both on-campus and off-campus housing, creating living spaces that foster community and convenience.
Over the years, the company has expanded its portfolio across the United States, partnering with universities to deliver high-quality housing options.
Recognized for their commitment to delivering properties that enhance the academic and social experiences of students.
Focused on creating environments that meet the evolving needs of both students and universities, including innovative amenities and flexible living arrangements.
Culture + Values
We live the Golden Rule, always trying to do the right thing to make our families proud.
We believe that learning is a lifelong endeavor, and we strive to stay ahead through innovations.
We desire to do our best, and we never, ever give up.
We attract and charm others through our success and outlook on life. We take our work and our communities, but not ourselves, seriously.
Environment + Sustainability
No publicly stated net‑zero target or timeline found.
Supports Pencils of Promise with annual donations directed to school construction, secondary scholarships, and educational program development.
Provides paid volunteer time each quarter; employees have dedicated days for community and environmental service support.
No quantitative sustainability goals, emissions data, or energy‑use reduction metrics publicly disclosed.
Inclusion & Diversity
2023 Grant Awarded
Innovation in Diversity
Recognized with the NAA 2023 Innovation in Diversity, Equity and Inclusion Grant for the #YOUBELONG Campaign.
3.2/5 Overall Rating
Glassdoor D&I Score
Received a Glassdoor Diversity & Inclusion rating of 3.2/5 based on 86 employee ratings.
3.9/5 Men Rating
Glassdoor Men Score
Male employees rated Diversity & Inclusion 3.9/5, as reported on Glassdoor.
2.8/5 Women Rating
Glassdoor Women Score
Female employees rated Diversity & Inclusion 2.8/5, as reported on Glassdoor.
Maintains an active Diversity, Equity & Inclusion committee with DEI ambassadors across the organization.
Hosts live DEI discussions and educational programming for employees.