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Community Manager
Trek Development
A mission‑minded, for‑profit firm developing and managing sustainable residential, commercial, and mixed‑use communities.
Community Manager responsible for financial, physical, and overall operations of the community, activation of the Hospitality Covenant, and management of the on-site team.
Creating and adhering to an energy conservation plan
Applying for and implementing annual rent increases to optimize income in accordance with program guidelines
Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable
Providing notification and thorough incident reporting of all incidents with proper risk management
Maintaining onsite resident and vendor files, ensuring that they are compliant with TREK, agency and regulatory standards
The employee is regularly required to move around the building or site
Updating and following LEP and LAP plans as provided by compliance
Frequently moves equipment weighing up to 50 pounds across site
Coordinating upkeep of the property, which includes: regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasks
Managing legal proceedings for non-rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictions
Examining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting
Developing positive relationships with residents by working through network building tools to develop a greater sense of co-investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident led initiatives
Supervising and directing on-site team members. Creating opportunities for team to bring their thoughts, ideas and experiences to minimizing overtime and creating efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversation
Ensuring compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local Requirements
Leasing of units in compliance with site‘s approved tenant selection or A&O plan to maintain occupancy at 98% or above
What you bring
property management
industry designations
communication skills
microsoft office
real estate license
budget management
3+ years of experience in Property Management, Hotel, Hospitality or Retail required
Child abuse clearances and background checks required
Industry designations (COS, LIHTC, ARM®, CPMC®, etc.) preferred
Knowledge of Federal Fair Housing laws and guidelines a plus
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc
Excellent verbal and written communication skills required
Remaining current and knowledgeable of applicable affordable programs of community
Experience managing tax credit properties and meeting the needs of low-income residents strongly preferred
Constantly works in outdoor weather conditions
Real Estate License preferred, or required within the first year of employment, or sooner if required by state law
Minimum team supervision of 2 people (hiring, performance management, training)
May require travel dependent on business needs
Meeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85
Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required
Must work under deadlines and ability to meet deadlines
Ability to achieve certification within 6 months of hiring to meet any specific site/area needs
Meeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide plan for bringing into compliance. Create/review accruals as needed
College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
child abuse clearances and background checks required
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