Claims Adjuster Senior - Claims Adjuster Principal

Description

• Collaborate on litigated files by coordinating with in-house and outside defense counsel.
• Evaluate damages for reasonableness, amounts owed or payable, and proper format (e.g., signed and dated claim worksheet).
• Determine liability of Company party based on facts found in the investigation, the tariffs and Tort Law.
• Complete reports and comply with internal policies and procedures.
• Accurately and timely document the investigation, liability and damages in the claim file.
• Assist with training employees within the department to help further develop their skills.
• Determine proper expense and indemnity reserves.
• Respond to Commission Complaints and complaints forwarded or referred to senior management.
• Negotiate settlements based on liability and damages.
• Adjust liability claims, including more complex claims, by investigating the matter with the claimant, researching AEP databases, and consulting with AEP's line department and other departments as needed.
• Conduct Public Liability Accident Investigator Training sessions.
• Obtain available documentation such as police and fire reports, documentation of damages to claimant/customer property.
• Recognize and resolve questions of coverage under the insurance policy with limited supervision.

Requirements

• License and certification from AIC, CPCU &/or ARM preferred.
• Computer skills ' Competent in Word and Excel.
• Travel required ' Occasional (Travel requirements are expected 10-25%).
• Demonstrate excellent planning and organizational skills.
• Familiarity with electric utility industry operations with a preference with distribution and transmission systems preferred.
• Interpersonal, oral and written communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance